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500 Error Log in


Hello, I am getting errors to log in and no way to fix the issue or contact support! I have already paid for the month and I need to send over the form today! I have logged out of my gmail, I have cleared my cache and I am getting the same Error.

I am trying to contact support but there is not such thing!

Best answer by Liz

Hi @Bego-LVM We aren’t having any platform-wide issues, so I would suggest clearing the cache on your browser. 

If that doesn’t work, you can contact our support team directly here at anytime, and they will take a further look into your account. 

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4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • June 8, 2022

Hi @Bego-LVM We aren’t having any platform-wide issues, so I would suggest clearing the cache on your browser. 

If that doesn’t work, you can contact our support team directly here at anytime, and they will take a further look into your account. 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • June 10, 2022

Hi @Bego-LVM! Were you able to get in touch with our support team? 


  • Navigating the Land
  • 1 reply
  • July 8, 2022

Using Edge today 08/07/22 when I go to log-in I am repeatedly getting the following message

500. We feel a disturbance in the forms
Something’s not right, but we don't have any more details.
Refresh the page, or check back in a bit

How do I report this?


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • July 8, 2022

Hi @Jodi I added your post here where we have some solutions. 😀


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