I need high quality video submissions, and would like to use the “Uploaded” setting for the recordings, however I cannot rely “Uploaded” recordings because your video player does not work well with IOS. I have no way of knowing whether a responded is using IOS or not. Therefore, I must use “Streamed” recording setting, but the quality suffers. When will the Uploaded recording setting integrate well with IOS, if ever? Do you have any other suggestion on how I can get the best quality recordings without risking poor quality videos from iOS users?
Answered
When will Uploaded (vs Streatmed) recordings work well with IOS?
Best answer by andrew_videoask
My suggestion is to create two videoasks.
The first videoask asks the respondent if they’re using an iOS device. If they answer yes, continue to the next step within the same videoask where they record their response. This videoask can use the streamed recording feature.
You could then create a second videoask, which uses the uploaded recording option, and link it to the “no” option in the first videoask.
1 person likes this
+5My suggestion is to create two videoasks.
The first videoask asks the respondent if they’re using an iOS device. If they answer yes, continue to the next step within the same videoask where they record their response. This videoask can use the streamed recording feature.
You could then create a second videoask, which uses the uploaded recording option, and link it to the “no” option in the first videoask.
Thats a brilliant workaround. How do you link another videoask to a multiple choice option?
1 person likes this
+5Hey
If cauliflower can become pizza, you my friend can do anything
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.