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Call button not working.


Angella Conrard
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Hi there, I’m building a VA & the call button is not working when I’m trying to test it.  Refreshing does nothing.

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Best answer by Angella Conrard

I got it working. There was not a video template there and it confused me. Thank you for the prompt response.

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4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14904 replies
  • May 12, 2023

Hi @Angella Conrard I moved your question under the VideoAsk section so you could get some help from that team. 😀 Do you mind sending a screenshot of what you’re seeing? Additionally, what browser and device are you using? 


Grace
Community Team
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  • Community Advocate
  • 2593 replies
  • May 12, 2023

Hi @Angella Conrard are you referring to the live call option? As Liz said, if you can send a screenshot that will help us try to work out what’s going on 🙏


Angella Conrard
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I got it working. There was not a video template there and it confused me. Thank you for the prompt response.


Grace
Community Team
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  • Community Advocate
  • 2593 replies
  • May 15, 2023

Hi @Angella Conrard great to hear you got it working, let us know how you get on with VideoAsk 😊


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