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Embed videos on Windows


  • Explorer
  • 4 replies

Hi!

On Windows I can't see the videos embedded in a typeform in motion (on MAC I can). It can be verified in this example: https://historia-bolsalea.pagedemo.co/ where the welcome screen already contains one
(but I have tried different videos and ways to embed)

How can it be fixed?

Thanks a lot!

8 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 15, 2022

Hi @kmb Happy Tuesday! What browser are you testing on in Windows? 


  • Author
  • Explorer
  • 4 replies
  • March 15, 2022

Hi Liz!

Chrome, Firefox, Edge and Brave (all updated)

Thanks a lot


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 16, 2022

Hi @kmb Thank you! I had one of our support team members test this out since they have a Windows computer, but they weren’t able to reproduce the issue. Do you happen to have anything on your browser or through your internet service provider that might be preventing the form from showing? (Such as a website block?)


  • Author
  • Explorer
  • 4 replies
  • March 18, 2022
Well, it's very strange because as far as I know I don't have anything that blocks it (I had recorded the following video from chrome in incognito, although the same thing happens with the rest of the browsers) but I've already checked with more people who can see it, like this I don't know what it could be...  Thanks!

 

 


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 18, 2022

Hi @kmb Is it only on your computer/browser so far where the issue is appearing? 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • March 23, 2022

Hey @kmb! Can you confirm the issue is only appearing on your computer? Looking forward to hearing back from you! 😁


  • Author
  • Explorer
  • 4 replies
  • March 24, 2022

Sorry! Yes, only on my computer 😥🤔


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • March 24, 2022

Hi @kmb Ah, definitely strange then! It might an issue only pertaining to your computer, but if you see it on any other browsers/computers, please let us know.