Questions in my Typeform quiz with logic applied don't work on my webpage | Community
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Questions in my Typeform quiz with logic applied don't work on my webpage

  • August 5, 2022
  • 1 reply
  • 17 views
R

I have created a lead quiz for a landing page in Unbounce. It has quite a bit of logic applied so that if the lead isn’t suitable they’re redirected to a “sorry, we cant help” URL

 

It works fine natively, but as soon as I embed it onto my webpage any questions where the logic is applied, it does not trigger the page redirect and instead freezes on the question.

 

Here’s my page: https://customs.tudorfreight.com/get-a-quote/

 

If you answer Q1 with ‘Yes’ or Q2 with ‘Personal’ – you’ll see what I mean.

 

I did submit a ticket to support, but haven’t heard anything back...

Any help would be massively appreciated 🙏

Thanks,

Rob

Best answer by Gabi Amaral

Hello @Rob Brooks! Welcome to our Community! 😊

I've tested your form and I can see what you mean. I talked to our technical team and they told me that it'd be better if you embed your form using our embed SDK docs for the popup modal. There's a tutorial on how to do that on this guide. 

Let me know if it fixes the issue, hoping it will! 🙏🏼

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Gabi Amaral
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  • Gabi Amaral
  • Ex–Typefomer
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  • August 8, 2022

Hello @Rob Brooks! Welcome to our Community! 😊

I've tested your form and I can see what you mean. I talked to our technical team and they told me that it'd be better if you embed your form using our embed SDK docs for the popup modal. There's a tutorial on how to do that on this guide. 

Let me know if it fixes the issue, hoping it will! 🙏🏼

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
john.desborough
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