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Forced logic attached to "other" option


I am wanting to update a variable when the user selects a, b, c, or “other” (other = freetext). When selecting other, there is a “forced” additional step, “AND” which offers different logical options, so:

if answer to question = “other”

and

  • is equal to
  • is not equal to
  • beings with
  • ends with

This makes no sense, as it is impossible to determine what the free text is going to be. Because this step is currently empty, or incomplete, it fails to update the variable when this option is selected, breaking the process. How do I bypass this issue?

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • August 10, 2023

Hi @warren Could you send a screenshot of what you currently have set up (or are trying to set up)? This will help us see where you are in the logic editor to know if there is a way to bypass or a different way to set this up. Thanks!


Grace
Community Team
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  • Community Advocate
  • 2794 replies
  • August 21, 2023

Hey @warren how’s it going? Do you still need help with your logic? Don’t forget to share a screen shot here and let us know how you’re getting on 😊


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