Follow-up email to respondents NOT editable | Community
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Question

Follow-up email to respondents NOT editable

  • November 1, 2024
  • 4 replies
  • 175 views

Trying to create a followup wherein i send results to participants and I’m getting the following error -- when will this be updated?  any workarounds? 

 

 

Email editing temporarily disabled

The ability to edit email content is temporarily disabled to prevent misuse. In the meantime, you can set up Zapier and/or Slack integrations. If you have further questions please contact support.

4 replies

  • Navigating the Land
  • 1 reply
  • November 21, 2024

I just sent a support request asking that this be turned back on for me. If I can’t customize this message, we’ll be leaving Typeform. If I hear anything, I’ll post it here.


  • Explorer
  • 4 replies
  • November 24, 2024

This happened to one of my forms - they opened that form up for me to edit once I raised the issue.


  • Navigating the Land
  • 2 replies
  • December 6, 2024

Yes, this is the main feature I use.  If I can’t customize emails to myself and my clients, what is the follow up feature for?


  • Explorer
  • 4 replies
  • December 6, 2024

I raised a ticket with them and they opened up the feature for my typeform.


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