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Unable to edit questions at random

  • February 1, 2021
  • 7 replies
  • 180 views

Anyone else having trouble editing some questions? I try to click on the preview on the right and it will not let me delete the placeholder text. I assume that is still the way to do it?

 

 

Best answer by Mariana

Hey Chris.

 

There is no need to delete the text. =) Once you start typing, your text will appear and the placeholder text will disappear automatically. Have you tried typing directly where the placeholder appears? What happens when you do?

 

I noticed the hyperlink I had sent wasn't working properly, so I'm sending it again: you can find the video here

 

Let me know how it goes! 

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7 replies

Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 1, 2021

Hello @Chris_101. Welcome to the Community! 😃 We're glad to see your first post here. 

 

If you simply type your message, the placeholder text should disappear automatically. I've recorded a quick video showing how it would work. You can see it here.

 

Can you do the same on your end? =)


  • Author
  • Explorer
  • 3 replies
  • February 2, 2021

It works sometimes and then others it will not let me delete the text?


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • Answer
  • February 2, 2021

Hey Chris.

 

There is no need to delete the text. =) Once you start typing, your text will appear and the placeholder text will disappear automatically. Have you tried typing directly where the placeholder appears? What happens when you do?

 

I noticed the hyperlink I had sent wasn't working properly, so I'm sending it again: you can find the video here

 

Let me know how it goes! 


  • Author
  • Explorer
  • 3 replies
  • February 2, 2021

Yes it wasn’t letting me do that either, it won’t respond to normal typing or deleting. On this occasion I have logged in and out and it is working again.


Mariana
Ex–Typefomer
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  • Ex–Typefomer
  • 679 replies
  • February 3, 2021

That's great, Chris! 🥳 Can you confirm you were able to edit all the placeholder texts from your form? 

 

I'll be happy to hear everything is working as expected! =)


  • Author
  • Explorer
  • 3 replies
  • February 3, 2021

For now yes I can, thanks


  • Navigating the Land
  • 1 reply
  • October 13, 2022
Mariana wrote:

Hey Chris.

 

There is no need to delete the text. =) Once you start typing, your text will appear and the placeholder text will disappear automatically. Have you tried typing directly where the placeholder appears? What happens when you do?

 

I noticed the hyperlink I had sent wasn't working properly, so I'm sending it again: you can find the video here

 

Let me know how it goes! 

I shall try this method.


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