Answered

Notify me when response limite finishes

3 years ago
June 10, 2021
11 replies
158 views

Jundi
Explorer
2 replies

HI there,

Is there anyway I can get an automatic email when a custom response limit is reached? For example, I would like to sign up businesses to a custom typeform and charge them for a certain amount of typeforms submitted, but would like to get notified when their limit is reached.

Thank you!

Best answer by Michaela

What an interesting use case and a fun lil’ brain-teaser! Thanks, @Liz for tagging me, Integromat could be of assistance here :slight_smile:

The thing is @Jundi would need to set up the limit within the Integromat scenario rather than the Typeform interface. So, if that isn’t a problem, you would

Choose the instant ‘Watch Responses’ Typeform module and

create a connection with your Typeform account
select the form you want to receive the responses for
check the ‘Enabled’ option

(If you were curious to see all the currently available triggers, actions and pre-made templates for Typeform, you can have a look at its integration page.)

Add the ‘Increment function’ module. Now, what’s going to happen is that every time there is a new response, the increment function will increase by +1. (For more info about Increment function, you can check out this support doc.)

After Increment function, you’ll add the Gmail/email ‘Send an email’ module and

establish a connection with your Gmail account
add the recipient of the email
specify the subject and the body of the email

Finally, you’re gonna need to set up some conditional logic so that when the increment function’s value is bigger than the submission limit, the email notification gets sent. To set the filter:

click the wrench symbol between the Increment Function and the Gmail module
label the filter
set up the condition so that If the Increment function’s value is greater than or equal to XY (the email gets sent).

And that’s it :muscle:

https://media.giphy.com/media/HnpptCI5XLZzY96h1z/giphy.gif

View original

Mariana
Ex–Typefomer
679 replies
3 years ago
June 10, 2021

Hi @Jundi. Welcome to the Typeform Community :hugging:

It's not possible to receive an automatic email when a custom response limit is reached, but based on your use case, I totally understand how this would be useful for you.

Here is an idea: as a workaround, you could schedule your typeform to close when the custom response limit is reached.

1. To do this, click on the settings button when editing your typeform:

Then click Access and scheduling.

2. A new menu will appear, where you can close your typeform. Our paid plans also give you the options to schedule a close date, set a response limit and show a custom closed message.

This feature allows you to program exactly when to close your typeform: great for competitions and time sensitive projects.

Does this help? =)

Smile – sunshine is good for your teeth.

Jundi
Author
Explorer
2 replies
3 years ago
June 10, 2021

Hey Mariana!

Thank you for the feedback. Do you happen to know any integrations possibly that might send an email once a limit has been reached by any chance?

Thank you again 😀

Liz
Tech Community Advocate
14919 replies
3 years ago
June 15, 2021

Hi @Jundi I can’t think of any integrations that would send an email off the top of my head, including Zapier, but @Michaela might know if this is possible using Integromat!

Life is a series of awkward moments separated by snacks.

Michaela
Certified Partner
189 replies
Answer
3 years ago
June 16, 2021

What an interesting use case and a fun lil’ brain-teaser! Thanks, @Liz for tagging me, Integromat could be of assistance here :slight_smile:

The thing is @Jundi would need to set up the limit within the Integromat scenario rather than the Typeform interface. So, if that isn’t a problem, you would

Choose the instant ‘Watch Responses’ Typeform module and

create a connection with your Typeform account
select the form you want to receive the responses for
check the ‘Enabled’ option

(If you were curious to see all the currently available triggers, actions and pre-made templates for Typeform, you can have a look at its integration page.)

Add the ‘Increment function’ module. Now, what’s going to happen is that every time there is a new response, the increment function will increase by +1. (For more info about Increment function, you can check out this support doc.)

After Increment function, you’ll add the Gmail/email ‘Send an email’ module and

establish a connection with your Gmail account
add the recipient of the email
specify the subject and the body of the email

Finally, you’re gonna need to set up some conditional logic so that when the increment function’s value is bigger than the submission limit, the email notification gets sent. To set the filter:

click the wrench symbol between the Increment Function and the Gmail module
label the filter
set up the condition so that If the Increment function’s value is greater than or equal to XY (the email gets sent).

And that’s it :muscle:

https://media.giphy.com/media/HnpptCI5XLZzY96h1z/giphy.gif

Never change. Or do, if you want, I'm not your boss.

Jundi
Author
Explorer
2 replies
3 years ago
June 16, 2021

Wow @Michaela could not have asked for a better explanation!

I currently use Autopilot for a lot of my work I never knew about Integromat! Looks amazing and I am actually going to sign up and try it out!

Thank you so much for your help! 😍

I really appreciate it!

Gabriel
Community Team
857 replies
3 years ago
June 16, 2021

Agree, top explanation. Take a bow, M :bow_tone3:

"If you think you are too small to make a difference, try sleeping with a mosquito".

Michaela
Certified Partner
189 replies
3 years ago
June 17, 2021

Hey @Jundi , my absolute pleasure, happy to help! :blush:

If you enjoy working with tools that are visual - and based on the fact that you’re using Typeform and Autopilot, I’d say you might - definitely give Integromat a chance. With its editor, you can design automations that are based on your specific needs and visualize the logical flow of your data which I personally find really cool.

Feel free to let me know how it goes or reach out to me with any questions you might have! :raised_hands:

Never change. Or do, if you want, I'm not your boss.

Michaela
Certified Partner
189 replies
3 years ago
June 17, 2021

Gabriel wrote:

Agree, top explanation. Take a bow, M :bow_tone3:

https://media.giphy.com/media/l4EpcVHvpzG2Kqynm/giphy.gif

Never change. Or do, if you want, I'm not your boss.

Liz
Tech Community Advocate
14919 replies
3 years ago
June 21, 2021

I mean, if you keep sending gifs like that @Michaela , who wouldn’t use Integromat?! :joy: :rofl: I cracked up at that!

Life is a series of awkward moments separated by snacks.

Michaela
Certified Partner
189 replies
3 years ago
June 22, 2021

@Liz , the thing is I don’t really know how to communicate without gifs :sweat_smile: . Happy I found a place where this is appreciated, hahah.

Never change. Or do, if you want, I'm not your boss.

Liz
Tech Community Advocate
14919 replies
3 years ago
June 23, 2021

@Michaela

https://media.giphy.com/media/l1KvQsIfNt9wRStWw/giphy.gif

Life is a series of awkward moments separated by snacks.

Notify me when response limite finishes

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