I keep getting the 500 error when loading my form.
When I reboot my computer and clear cache files it will load, however, how will residents know to do this if they cannot load the form? This is very frustrating. Is there something I can do to fix my form?
Best answer by Liz
Hm, that is odd. Usually if there are a lot of questions, that causes the slow loading. In this case, I’d reach out to our support team here, as they’ll log into your account and see what’s causing the hold up!
+5Hi
Hi,
Yes, every time I load it from the work laptop that I created the form on. I can get it to load once in a while on my home computer but when it does load it is very slow.
Here is the link;
https://4yrtdjrbgmb.typeform.com/to/GToloWTx
Thanks,
Tracy
+5Thanks,
Hi,
There are 24 questions with 4 or 5 logic jumps. I don't think it is very complex.
Tracy
+5Hm, that is odd. Usually if there are a lot of questions, that causes the slow loading. In this case, I’d reach out to our support team here, as they’ll log into your account and see what’s causing the hold up!
+5Hi
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