My new website which is in construction atm has more customer product options (cars, boats, caravans, motorhomes etc) and I’m wondering whether any of you can you can share an opinion to have one massive complex typeform that asks what the customer is here for today and based on their response, asks further details based on their selection or have seperate TypeForms for each product?
Just not sure which way to go.
And if you have any suggestions who could build such a complex form, please let me know.
@JamesR - definitely break the Typeforms into smaller digestible forms - this way you can capture data more frequently (micro submissions sort of idea) and use redirects to move users between the various outcome paths
speaking of outcomes, that is where i typically have clients start: what do you want a user to do? opt-in to an email list? book a call? get an ‘instant estimate’ by filling in a form? based on those outcomes, then suggest you walk back to develop the series of forms you need.
i had one client with one massive form of about 300 questions and we broke that down into about 20 forms overall - reduced the logic complexity inside the massive form and made it easier to move people between areas of interest..
just a couple of thoughts before i need to fill my coffee …. again..
Hi @JamesR Welcome to the community! Happy to have you here.
We usually suggest not having long forms on your website (as users are likely to abandon them) but rather break up the form into a few. This article here can walk you through that process.
@john.desborough might also have some use case examples where this has worked for his consultancy business.
@JamesR - definitely break the Typeforms into smaller digestible forms - this way you can capture data more frequently (micro submissions sort of idea) and use redirects to move users between the various outcome paths
speaking of outcomes, that is where i typically have clients start: what do you want a user to do? opt-in to an email list? book a call? get an ‘instant estimate’ by filling in a form? based on those outcomes, then suggest you walk back to develop the series of forms you need.
i had one client with one massive form of about 300 questions and we broke that down into about 20 forms overall - reduced the logic complexity inside the massive form and made it easier to move people between areas of interest..
just a couple of thoughts before i need to fill my coffee …. again..
Hi all. Thank you so much for the feedback and suggestions. Apologies for not responding sooner, I took a small break before the in-laws arrive for Christmas 😉
Your suggestions have really made me have a think about the ‘flow’ of customer data and now it’s to find someone to build them. There’s some users on Fiverr that I will engage.
