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Can't submit my published form, why that?

  • 4 September 2024
  • 2 replies
  • 11 views

Hello I just published my form and I can’t submit I keep getting an error: Sorry, something’s wrong. Refresh the page and try again. We’ll save any info you already entered.

I tried on multiple browser but it doesn’t solve the issue.

I updated the form through the API (and it updated successfully).

FYI, when using the preview it works well. 

I’m a paid users and I didn’t use all the answers allowed per month.

 

 

Hi @nice13 Huh, I can’t tell if it’s an API issue or something else, but if you have any changes in the builder that need to be published, do you mind publishing those? That may solve the issue!


I have nothing to publish. Should I share my payload form?

 

{
"id": "xxx",
"type": "classification",
"title": "Formulaire de test",
"workspace": {
"href": "https://api.typeform.com/workspaces/xxx"
},
"theme": {
"href": "https://api.typeform.com/themes/xxx"
},
"settings": {
"language": "en",
"progress_bar": "proportion",
"meta": {
"allow_indexing": false
},
"hide_navigation": false,
"is_public": true,
"is_trial": false,
"show_progress_bar": true,
"show_typeform_branding": true,
"are_uploads_public": false,
"show_time_to_complete": true,
"show_number_of_submissions": false,
"show_cookie_consent": false,
"show_question_number": true,
"show_key_hint_on_choices": true,
"autosave_progress": true,
"free_form_navigation": false,
"use_lead_qualification": false,
"pro_subdomain_enabled": false
},
"thankyou_screens":
{
"id": "lzHk6Zg1E7VY",
"ref": "215bccb7-ca2e-4149-90d2-84973c5e1375",
"title": "Je teste",
"type": "thankyou_screen",
"properties": {
"show_button": true,
"share_icons": false,
"button_mode": "default_redirect",
"button_text": "Submit",
"description": "est-ce que ca va marcher"
}
},
{
"id": "VUBcT2ZX0z5X",
"ref": "ad5d0123-8080-4c29-b828-cb43cfe30ae1",
"title": "Je ne sais pas",
"type": "thankyou_screen",
"properties": {
"show_button": true,
"share_icons": false,
"button_mode": "default_redirect",
"button_text": "Submit",
"description": "je doute beaucoup"
}
},
{
"id": "WQc4HUF1OIPK",
"ref": "10006614-e187-472c-a223-a1de00a5a023",
"title": "Je comprends",
"type": "thankyou_screen",
"properties": {
"show_button": true,
"share_icons": false,
"button_mode": "default_redirect",
"button_text": "Submit",
"description": "Mais ne lache pas"
}
},
{
"id": "DefaultTyScreen",
"ref": "default_tys",
"title": "Thanks for completing this typeform\nNow *create your own* — it's free, easy, & beautiful",
"type": "thankyou_screen",
"properties": {
"show_button": true,
"share_icons": false,
"button_mode": "default_redirect",
"button_text": "Create a *typeform*"
},
"attachment": {
"type": "image",
"href": "https://images.typeform.com/images/2dpnUBBkz2VN"
}
}
],
"fields": "
{
"id": "4XQqnjgmWgL4",
"title": "...",
"ref": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96",
"properties": {
"randomize": false,
"alphabetical_order": false,
"choices": "
{
"id": "FYx1uyBruLPI",
"ref": "986e50d7-d00e-4b47-a81a-ba4bf35a8120",
"label": "Zouglou"
},
{
"id": "vdABQpR2kYgY",
"ref": "b7f1720c-4ddb-4209-84aa-07504ec81fb6",
"label": "Dance"
},
{
"id": "5J1oLpxl8VYh",
"ref": "1f01b2b0-55f6-4296-ac12-fdf7539f6f6e",
"label": "Magic"
},
{
"id": "kEPPKfa22EMK",
"ref": "9dc8399c-732c-46e9-8356-44a04e6123d9",
"label": "System"
}
]
},
"validations": {
"required": false
},
"type": "dropdown"
},
{
"id": "vosPUBr4FXw2",
"title": "...",
"ref": "c098fd6a-6c13-4c50-8fba-0aae428cb762",
"properties": {
"randomize": false,
"allow_multiple_selection": false,
"allow_other_choice": false,
"vertical_alignment": true,
"choices": "
{
"id": "ShsB4tFidlps",
"ref": "a770b990-7963-4542-9411-9eff4eb4248c",
"label": "Oui"
},
{
"id": "79qXbIbtshWY",
"ref": "86793f49-bd7d-40ad-a427-73e5d8758966",
"label": "Non"
},
{
"id": "gIbKJ7LAp64F",
"ref": "00997836-19fc-4d45-a056-d262e7586dc4",
"label": "Je ne sais pas "
}
]
},
"validations": {
"required": false
},
"type": "multiple_choice"
}
],
"variables": {
"counter_36b0a26e_d079_47f8_b076_ca556a37873c": 0,
"counter_e2283016_b0fa_48d6_9a3d_ddce33cb6c55": 0,
"counter_eb65a9e4_863e_41d0_97db_379b2a05297b": 0,
"score": 0,
"winning_outcome_id": "counter_eb65a9e4_863e_41d0_97db_379b2a05297b"
},
"logic": "
{
"type": "field",
"ref": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_eb65a9e4_863e_41d0_97db_379b2a05297b"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96"
},
{
"type": "choice",
"value": "986e50d7-d00e-4b47-a81a-ba4bf35a8120"
}
]
}
}
]
},
{
"type": "field",
"ref": "c098fd6a-6c13-4c50-8fba-0aae428cb762",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_eb65a9e4_863e_41d0_97db_379b2a05297b"
},
"value": {
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}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "c098fd6a-6c13-4c50-8fba-0aae428cb762"
},
{
"type": "choice",
"value": "a770b990-7963-4542-9411-9eff4eb4248c"
}
]
}
}
]
},
{
"type": "field",
"ref": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_e2283016_b0fa_48d6_9a3d_ddce33cb6c55"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96"
},
{
"type": "choice",
"value": "b7f1720c-4ddb-4209-84aa-07504ec81fb6"
}
]
}
}
]
},
{
"type": "field",
"ref": "c098fd6a-6c13-4c50-8fba-0aae428cb762",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_e2283016_b0fa_48d6_9a3d_ddce33cb6c55"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "c098fd6a-6c13-4c50-8fba-0aae428cb762"
},
{
"type": "choice",
"value": "86793f49-bd7d-40ad-a427-73e5d8758966"
}
]
}
}
]
},
{
"type": "field",
"ref": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_36b0a26e_d079_47f8_b076_ca556a37873c"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96"
},
{
"type": "choice",
"value": "1f01b2b0-55f6-4296-ac12-fdf7539f6f6e"
}
]
}
}
]
},
{
"type": "field",
"ref": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_36b0a26e_d079_47f8_b076_ca556a37873c"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "36157de4-67fa-4c5e-a0b6-6c4b6d00ca96"
},
{
"type": "choice",
"value": "9dc8399c-732c-46e9-8356-44a04e6123d9"
}
]
}
}
]
},
{
"type": "field",
"ref": "c098fd6a-6c13-4c50-8fba-0aae428cb762",
"actions": "
{
"action": "add",
"details": {
"target": {
"type": "variable",
"value": "counter_36b0a26e_d079_47f8_b076_ca556a37873c"
},
"value": {
"type": "constant",
"value": 1
}
},
"condition": {
"op": "is",
"vars": "
{
"type": "field",
"value": "c098fd6a-6c13-4c50-8fba-0aae428cb762"
},
{
"type": "choice",
"value": "00997836-19fc-4d45-a056-d262e7586dc4"
}
]
}
}
]
},
{
"type": "field",
"ref": "c098fd6a-6c13-4c50-8fba-0aae428cb762",
"actions": "
{
"action": "set",
"details": {
"target": {
"type": "variable",
"value": "winning_outcome_id"
},
"value": {
"type": "evaluation",
"evaluation": {
"op": "max_outcome",
"vars": "
{
"type": "outcome",
"value": "ea18bba9-4955-49a6-aff7-fb36f2eafbfb"
},
{
"type": "outcome",
"value": "79fe133e-0c12-4121-b3fd-2e3f0896efdb"
},
{
"type": "outcome",
"value": "5d6b2be0-f5eb-4959-9104-173215b00990"
}
]
}
}
},
"condition": {
"op": "always",
"vars": "]
}
},
{
"action": "jump",
"details": {
"to": {
"type": "outcome",
"value": "winning_outcome_id"
}
},
"condition": {
"op": "always",
"vars": "]
}
}
]
}
],
"outcome": {
"variable": "winning_outcome_id",
"choices": "
{
"id": "thank_you_215bccb7-ca2e-4149-90d2-84973c5e1375",
"ref": "ea18bba9-4955-49a6-aff7-fb36f2eafbfb",
"title": "Je teste",
"counter_variable": "counter_eb65a9e4_863e_41d0_97db_379b2a05297b",
"thankyou_screen_ref": "215bccb7-ca2e-4149-90d2-84973c5e1375"
},
{
"id": "thank_you_ad5d0123-8080-4c29-b828-cb43cfe30ae1",
"ref": "79fe133e-0c12-4121-b3fd-2e3f0896efdb",
"title": "Je ne sais pas",
"counter_variable": "counter_e2283016_b0fa_48d6_9a3d_ddce33cb6c55",
"thankyou_screen_ref": "ad5d0123-8080-4c29-b828-cb43cfe30ae1"
},
{
"id": "thank_you_10006614-e187-472c-a223-a1de00a5a023",
"ref": "5d6b2be0-f5eb-4959-9104-173215b00990",
"title": "Je comprends",
"counter_variable": "counter_36b0a26e_d079_47f8_b076_ca556a37873c",
"thankyou_screen_ref": "10006614-e187-472c-a223-a1de00a5a023"
}
]
},
"created_at": "2024-09-04T16:09:34+00:00",
"last_updated_at": "2024-09-04T18:22:16+00:00",
"published_at": "2024-09-04T16:10:09+00:00",
"_links": {
"display": "https://housingmarket.typeform.com/to/rfyScWpp",
"responses": "https://api.typeform.com/forms/rfyScWpp/responses"
}
}

 


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