Answered

Custom Fields from a Deals are not pulling over active campaign crm

4 years ago
Jan 16, 2022 9:31 PM UTC
3 replies
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NancyM
Explorer

I can’t seem to figure out what the issue could be, when I submit my typeform, some custom fields in active campaign crm are not populated? even during mapping those fields were not available, how do I add them or go about solving this?

Best answer by john.desborough

@NancyM - the integration to AC was built by the folks over at AC .. you might want to raise a ticket over there as well. Typeform doesn’t have control over what fields AC campaign will present for the mapping.

cheers

des

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john.desborough
Certified Partner & Champion
Answer
4 years ago
Jan 16, 2022 9:34 PM UTC

@NancyM - the integration to AC was built by the folks over at AC .. you might want to raise a ticket over there as well. Typeform doesn’t have control over what fields AC campaign will present for the mapping.

cheers

des

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