Answered

Custom Fields from a Deals are not pulling over active campaign crm

  • 16 January 2022
  • 3 replies
  • 55 views
N

I can’t seem to figure out what the issue could be, when I submit my typeform, some custom fields in active campaign crm are not populated? even during mapping those fields were not available, how do I add them or go about solving this?

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Best answer by john.desborough 16 January 2022, 22:34

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3 replies

john.desborough
Userlevel 7
Badge +6

@NancyM - the integration to AC was built by the folks over at AC ..  you might want to raise a ticket over there as well. Typeform doesn’t have control over what fields AC campaign will present for the mapping. 

cheers

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
N

Thanks for your response

 

 

Liz
Rank
Userlevel 7
Badge +5

Hi @NancyM Were you able to get ahold of the folks over at AC? 

Life is a series of awkward moments separated by snacks.

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