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Issue with GCLID not importing data from embedded typeform

  • Oct 21, 2022 12:06 PM UTC
  • 7 replies
  • 147 views

Hi,

 

Got a GCLID hidden on my typeform and when you visit the typeform URL it transfers the GCLID over but when the form is embedded it won’t work.

 

Code as below;

 

<div style="width: 100%; height: 500px;" data-tf-widget="nwKdeQ" data-tf-iframe-props="title=Artificial Grass Group Enquiry" data-tf-medium="snippet" data-tf-hidden="gclid=xxxxx"></div>
<script src="//embed.typeform.com/next/embed.js"></script>

 

Thanks!

Best answer by john.desborough

@establishd - have you raised a ticket with Typeform Support yet? that is the official support location and you can do so at this link.   The team from Typeform does help in here but it isn’t the official support area…. and they are in here only during their working hours… 

 

someone will get back to you as soon as they can…. 

View original

7 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Oct 21, 2022 5:33 PM UTC

Hi @establishd Could you send the URL where you have the form embedded as well? Thanks!


  • Author
  • Explorer
  • Oct 21, 2022 6:02 PM UTC

  • Author
  • Explorer
  • Oct 22, 2022 5:24 PM UTC

It won’t let me link but if you go ‘google.co.uk’ and search artificial grass group, then go to “compare prices” in the tab.


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Oct 24, 2022 3:29 PM UTC

Thanks, @establishd ! I see the URL above. @mathio do you happen to know why this wouldn’t be working? 


  • Author
  • Explorer
  • Oct 24, 2022 5:06 PM UTC

Any help would be appreciated.


  • Author
  • Explorer
  • Oct 25, 2022 12:44 PM UTC

Can someone help with this from Typeform please?


john.desborough
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  • Certified Partner & Champion
  • Answer
  • Oct 25, 2022 12:53 PM UTC

@establishd - have you raised a ticket with Typeform Support yet? that is the official support location and you can do so at this link.   The team from Typeform does help in here but it isn’t the official support area…. and they are in here only during their working hours… 

 

someone will get back to you as soon as they can….