As of very recently, our published forms seems to having issues with the logic compared to the preview. There have been no changes to our form, and all of a sudden logic that used to work no longer is working. When looking at the preview in the same flow, the logic works. Was there an update made? How can I troubleshoot this?
Answered
Logic has broken in the form
Best answer by Grace
Hi
They’ll keep you updated on the process, but let us know if there’s anything else we can help with in the meantime 💪
+5Hey
So sorry to hear about the logic not working on your published form. I would recommend reaching out to our support team by submitting a ticket and they’ll be happy to help troubleshoot this with you. I also recommend providing screenshots or a screen recording of what you see on your end so they can see what’s going on.
+5Hi
HI
+5Hi
They’ll keep you updated on the process, but let us know if there’s anything else we can help with in the meantime 💪
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