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login error

  • 26 April 2022
  • 1 reply
  • 66 views

Hi, we have a problem with typeform. My partner encounters an error when logging in as admin. It has the message ”This XML file docs does not appear to have any style information associated with it. The document tree is shoen below.” I have attached an image.

 


Can you help us in this situation?
Thanks

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Best answer by Liz 26 April 2022, 22:51

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Userlevel 7
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Hi @Silvia IZI Happy Tuesday!

If you haven’t already, it might be best to contact our support directly here since they can access your account and help with logging in. 

How are you trying to log into the account? And have you tried a different browser/network? Every now and then, the browser or network can cause the site to be blocked. 

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