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Problem with typeform display on mobile

  • January 27, 2023
  • 5 replies
  • 198 views

Hey, I have issue with display my form on mobile. The welcome screen displays ok, but first question is… well I don’t know what it is :) there is no move. 

On desktop everything is fine. I choose the “standard” way of embed form in a web page. How can I fix it?

 

 

 

Best answer by mathio-tf

Hello @karinaN ,

your page CSS conflicts with typeform modal window. The window is displayed under other content. We plan to address this incompatibility in near future, however there is no guarantee it will be solved for all cases, since each page is different.

In the meantime please try using data-tf-inline-on-mobile to display the typeform inline on mobile (see help article)

5 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • January 27, 2023

Hi @karinaN Could you send the URL where your form is embedded? Thanks!


  • Author
  • Explorer
  • January 30, 2023

Hi @karinaN Could you send the URL where your form is embedded? Thanks!

Hey, here it is https://funduszhipoteczny.pl/kalkulator-new/ 

I will be thankful for any help ;) 


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • January 30, 2023

Thanks, @karinaN ! I notice that when I click on the form on mobile, the form is conflicting with other scripts on the site. I’m not exactly sure which, but @mathio may be able to help narrow it down. 


  • Author
  • Explorer
  • January 30, 2023

Thanks, @karinaN ! I notice that when I click on the form on mobile, the form is conflicting with other scripts on the site. I’m not exactly sure which, but @mathio may be able to help narrow it down. 

Great! I am waiting for reply then :)


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • Answer
  • January 31, 2023

Hello @karinaN ,

your page CSS conflicts with typeform modal window. The window is displayed under other content. We plan to address this incompatibility in near future, however there is no guarantee it will be solved for all cases, since each page is different.

In the meantime please try using data-tf-inline-on-mobile to display the typeform inline on mobile (see help article)