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Hi, could I get some screenshots on how to set up so that the people who are submitting a Typeform get a copy sent to their email… I can’t find how to do it (even after having read similar Q&A’s

 

Thank you!

/Johanna

Hi Johanna,
You need to go to "Settings" and then "Notifications". 
Here you can customize the notification email by adding specific questions or response variables into its body. This way, when someone fills out your form, they will receive an email with their responses included


@YogiBean-Johanna - Settings then Follow-ups (which replaced Notifications  @Harsh ) 

the Settings menu is the little gear icon in the top middle of your typeform Builder screen. 

des


Thank you! I found it. But the option to edit the e-mail with response variables (@) seems to be disabled. I can only send a standard confirmation e-mail (without the replies)…

 


@YogiBean-Johanna - to what level of plan are you subscribed?

i see the following in my followups

 

 


I have Typeform Basic and I see this:

 


@YogiBean-Johanna - raise a ticket with Typeform Support at this link and they will get you sorted.. 

 

des


This is the issue I’m having as well and I’m so frustrated to know my clients haven’t been receiving the responses to their form like they always have.  This is a HUGE issue.  I've been a type form user for many years, but this is concerning.  If I weren’t building a new form, I wouldn’t even know this had changed.


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