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email notification upon survey completion


I would like to receive an automatic notification via email whenever a customer completes one of my surveys. How do I set that up? 
Thanks for your help!

Best answer by vickioneill

Hi @Karen ,

From a fellow community member - in your Typeform, there’s a ‘wheel’ or ‘gear’ icon to the right of the links for ‘Editor, Design, Logic’. Click on that ‘gear’ and you’ll see a list of setting. One of those options is Email Notifications. 

You can choose to have a custom email (toggle to ‘on’) where you modify the content in the email  (if you have multiple active Typeforms this is helpful) as well as add additional people to the distribution list. In this screen you can also modify the ‘Reply’ email if that’s an option you want to make available. 

Does that help? 

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4 replies

john.desborough
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  • Certified Partner & Champion
  • 5305 replies
  • May 10, 2021

@Karen - welcome to the community - from a fellow user

First step would be to access the Help Center at this link: https://help.typeform.com/hc/en-us

and try searching for “email notifications” - it will lead you to this article, which should help you get things started: https://help.typeform.com/hc/en-us/articles/360052328311-Set-up-self-notifications-

hope that helps get you started

des


vickioneill
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  • Tastemaker
  • 320 replies
  • Answer
  • May 10, 2021

Hi @Karen ,

From a fellow community member - in your Typeform, there’s a ‘wheel’ or ‘gear’ icon to the right of the links for ‘Editor, Design, Logic’. Click on that ‘gear’ and you’ll see a list of setting. One of those options is Email Notifications. 

You can choose to have a custom email (toggle to ‘on’) where you modify the content in the email  (if you have multiple active Typeforms this is helpful) as well as add additional people to the distribution list. In this screen you can also modify the ‘Reply’ email if that’s an option you want to make available. 

Does that help? 


  • Author
  • Explorer
  • 1 reply
  • May 10, 2021

Thanks so much! Very helpful :)

 


vickioneill
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  • Tastemaker
  • 320 replies
  • May 10, 2021

Great! Let us know if we can help in any other way. 

Vicki