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Not receiving follow up email


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Hi community, 

 

is anyone else also experiencing issues with the follow up email? My follow up settings seems active, I just submitted a dummy response. I don’t have an email in my spam folder, the inbox is valid. 

 

 

 

3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • July 26, 2024

Hi @rutgerh This might be a dumb question, but have you published all of the changes to your form? 


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  • Author
  • Explorer
  • 15 replies
  • July 29, 2024

yes


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • August 1, 2024

Huh, in that case, it would be best to reach out to our support team here, and they can check on the backend to see what’s happening to those emails!


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