Push partial responses into CRM via direct integration | Community
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Hi community,

I’d like to transfer partial responses to our CRM, but this is currently not working. I activated the setting “Send partial responses to integrations” at a later date after my survey had already been shared. Perhaps this is the reason, but new partial responses were not transferred either. Do you have any idea how I can solve this problem?

Best,

Wiebke

Hi ​@Wiebke Thanks for stopping by the community! What CRM are you using? 

Hi ​@Liz ,

 

Thanks for your quick response. We’re use Salesforce.

 

Best,

Wiebke

Oh perfect, thank you, ​@Wiebke ! Since you've set up the integration already, you’ll want to make sure to update your Salesforce package or re-install Typeform on the Salesforce app exchange to activate this update for partial responses. Salesforce Objects will update with the latest full/partial response according to the schedule you've configured in Salesforce.

Let me know if this doesn’t work!

Hey ​@Wiebke happy Wednesday! Did Liz’s suggestions for updating work? Let us know if you still have any issues 😊

Hey Grace,

sorry for the late reply. I haven’t tried it yet but I’ll get back to you asap. :-)

 

Best,

Wiebke

Thanks ​@Wiebke always good to know if these things work!

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