Answered

Stopped Receiving Email Notifications

  • 18 June 2021
  • 6 replies
  • 201 views
M
Userlevel 1
Badge

Two of my main Typeforms have stopped syncing to my email address. I have tried entering the email again and re-publishing but it’s still not working. Any help would be greatly received! 

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Best answer by Liz 23 June 2021, 16:36

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6 replies

john.desborough
Userlevel 7
Badge +6

@Molly - welcome to the community from another user. 

You should raise a help ticket here so that the support team from Typeform can look into the situation. 

 

cheers

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
M
Userlevel 1
Badge

Thanks very much for your help! :relaxed:

john.desborough
Userlevel 7
Badge +6

@Molly - let us know when you get it resolved. Happy to be of service!

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
M
Userlevel 1
Badge

Thanks Des, I sent in a support ticket but no one has got back to me yet!

Gabriel
Rank
Badge +5

Don’t despair just yet, @Molly . They’ll get back to you and I’m sure sort this out.  

"If you think you are too small to make a difference, try sleeping with a mosquito".
Liz
Rank
Userlevel 7
Badge +5

Hi @Molly I had a look through our support tickets and saw that the email address unsubscribed from notifications, but the support team was able to resubscribe them. :grinning: Let us know if you need any extra help! 

Life is a series of awkward moments separated by snacks.

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