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Supports canceling typeform package

  • 16 April 2024
  • 1 reply
  • 8 views

Dear Typeform,

 

My name is Van Ha, I'm a student in Viet Nam and on behalf of CREAT!O, a non-profit marketing club of Foreign Trade University students. Last month, our club Creatio organized an event called FIRST EVENT 2024 - MARTRIP, which prompted me to reach out to you for financial support. Unfortunately, due to some oversights, I was unable to cancel the subscription in time before the deadline. As a result, today the Typeform subscription has been renewed for the new month.

 

I am writing this email in the hope that Typeform can cancel the subscription renewal for me and refund the registration fee.

 

I sincerely appreciate your understanding and assistance in this matter.

 

Best regards,

Vân Hà

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Best answer by Liz 16 April 2024, 18:47

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Userlevel 7
Badge +5

Hi @Van Ha Thanks for stopping by the community! I’m afraid we don’t have any access to your account or billing here in the community, so you will need to contact our support team here from your account email. 

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