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Supports canceling typeform package

  • April 16, 2024
  • 1 reply
  • 24 views

Dear Typeform,

 

My name is Van Ha, I'm a student in Viet Nam and on behalf of CREAT!O, a non-profit marketing club of Foreign Trade University students. Last month, our club Creatio organized an event called FIRST EVENT 2024 - MARTRIP, which prompted me to reach out to you for financial support. Unfortunately, due to some oversights, I was unable to cancel the subscription in time before the deadline. As a result, today the Typeform subscription has been renewed for the new month.

 

I am writing this email in the hope that Typeform can cancel the subscription renewal for me and refund the registration fee.

 

I sincerely appreciate your understanding and assistance in this matter.

 

Best regards,

Vân Hà

Best answer by Liz

Hi @Van Ha Thanks for stopping by the community! I’m afraid we don’t have any access to your account or billing here in the community, so you will need to contact our support team here from your account email. 

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • April 16, 2024

Hi @Van Ha Thanks for stopping by the community! I’m afraid we don’t have any access to your account or billing here in the community, so you will need to contact our support team here from your account email. 


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