The data on INSIGHTS on 9/18 yesterday was normal, why did the data on 9/18 return to zero this morning?
The current data of RESPONSES is normal, but the data of 9/18 alone is zeroed
Best Regard.
Answered
The data of INSIGHTS is reset to zero. Is the system abnormal?
Best answer by Liz
Hm, it might be best to have our support team look into this directly, as they’ll be able to log into your account and see what’s happening in the form. They can be contacted from your account email here.
+5Hi
Also, were any changes made to the form, such as editing a question or deleting one?
Thanks for the reply, the abnormal data is not caused by the modification of the form
Instead, it seems to happen randomly and at regular intervals
Insights data returned to normal in two hours yesterday
But this morning for Question by question was zeroed
There are absolutely no corrections and changes in the middle!
1 person likes this
+5Hm, it might be best to have our support team look into this directly, as they’ll be able to log into your account and see what’s happening in the form. They can be contacted from your account email here.
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