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typeform results

  • June 27, 2021
  • 1 reply
  • 48 views

how do typeform decide unique visit? is it by user-agent property?
context - I am talking about results of form insights api.

Best answer by Liz

Hi @sujoy that’s a great question! Unique views are counted each time a person visits the form for the first time. It’s tracked by a cookie, so if they come back to the form again on the same browser/device, we’ll know that they’ve already visited the form. 

It’s important to note that if the respondent views the form for the first time on one device and then again on a different one, both of those times will be counted as unique since we can’t track across devices or different browsers (ex, if they first viewed on Chrome and then Safari). 

I hope this helps! Let me know if I can answer anything else. 

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Liz
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  • June 28, 2021

Hi @sujoy that’s a great question! Unique views are counted each time a person visits the form for the first time. It’s tracked by a cookie, so if they come back to the form again on the same browser/device, we’ll know that they’ve already visited the form. 

It’s important to note that if the respondent views the form for the first time on one device and then again on a different one, both of those times will be counted as unique since we can’t track across devices or different browsers (ex, if they first viewed on Chrome and then Safari). 

I hope this helps! Let me know if I can answer anything else. 


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