Answered

typeform results

  • 27 June 2021
  • 1 reply
  • 35 views

how do typeform decide unique visit? is it by user-agent property?
context - I am talking about results of form insights api.

icon

Best answer by Liz 28 June 2021, 18:10

View original

1 reply

Userlevel 7
Badge +5

Hi @sujoy that’s a great question! Unique views are counted each time a person visits the form for the first time. It’s tracked by a cookie, so if they come back to the form again on the same browser/device, we’ll know that they’ve already visited the form. 

It’s important to note that if the respondent views the form for the first time on one device and then again on a different one, both of those times will be counted as unique since we can’t track across devices or different browsers (ex, if they first viewed on Chrome and then Safari). 

I hope this helps! Let me know if I can answer anything else. 

Reply