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unable to turn on respondent notification

  • 27 August 2021
  • 2 replies
  • 40 views

I am unable to create a confirmation email. Am I doing something wrong? I tried to turn on these respond notification and it’s not allowing me to turn it on. Thank you. 

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Best answer by Liz 27 August 2021, 21:15

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Userlevel 7
Badge +5

Hi @Lindskenn Welcome to the community! If you’ve already tried toggling that switch, would you mind trying to edit your form on a browser and/or ensuring that your plan supports Respondent Notifications? 

Userlevel 7
Badge +5

Hello @Lindskenn! Hoping you're having a nice day! :blue_heart:

Were you able to set up respondent notifications? Let us know if you still need help! :hugging:

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