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unable to turn on respondent notification


I am unable to create a confirmation email. Am I doing something wrong? I tried to turn on these respond notification and it’s not allowing me to turn it on. Thank you. 

Best answer by Liz

Hi @Lindskenn Welcome to the community! If you’ve already tried toggling that switch, would you mind trying to edit your form on a browser and/or ensuring that your plan supports Respondent Notifications? 

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • August 27, 2021

Hi @Lindskenn Welcome to the community! If you’ve already tried toggling that switch, would you mind trying to edit your form on a browser and/or ensuring that your plan supports Respondent Notifications? 


Gabi Amaral
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  • Ex–Typefomer
  • 1776 replies
  • August 31, 2021

Hello @Lindskenn! Hoping you're having a nice day! :blue_heart:

Were you able to set up respondent notifications? Let us know if you still need help! :hugging:


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