App not working

Userlevel 3

Hi guys, hope you’re well!

need urgently support:

the Videoask App isn’t opening anymore.

I’m using IPhone XR, everything was fine and since 3 days it only shows the start page (white and videoask logo) but doesn’t continue to login.

need the app urgently to take my customers calls!!

In general I feel all videoask related is lower as usual.


looking forward to hearing from you!

thanks, Patrick 


Best answer by Gabriel 3 May 2022, 10:47

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3 replies

Badge +5

Welcome back !

I spoke to the support team and they told me they’ll respond to you via VideoAsk soon. 

I hope it gets resolved swiftly. 

We’ll keep an eye on the conversation too 🫣

Userlevel 3


thanks for your help, yes they already replied.


best wishes, Patrick

Badge +5

All solved then, ?