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Question

Can we add more than 10 memsber?

  • Aug 21, 2024 7:07 AM UTC
  • 4 replies
  • 133 views

Emil Halili

I have more than 10 sales reps responding to video calls from clients coming from our website and email efforts. 

 

Is there an option to add more than 10 seats? 

4 replies

Emil Halili
  • Author
  • Explorer
  • Aug 21, 2024 7:10 AM UTC

I have clicked this option, but it only routed me to adding more minutes. Please help

 


Grace
Community Team
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  • Community Advocate
  • Aug 21, 2024 7:22 AM UTC

Hi @Emil Halili welcome to the community 😊

I’m guessing you’re on the Brand plan which has a maximum of 10 seats available, if you need to add more you’ll need to speak to a member of our sales team about upgrading. I would recommend reaching out to the support team via support@videoask.com so they can talk you through your options for upgrading. 

Let us know if you have any other questions!


Emil Halili
  • Author
  • Explorer
  • Aug 21, 2024 7:44 AM UTC

Thank you!


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Aug 27, 2024 4:18 PM UTC

Hi @Emil Halili Happy Tuesday! Were you able to get help from the support team? Let us know if you have any questions still!