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Answered

VideoAsk Watermark


Dan Curran

We have the Brand level subscription. 

 

However, we are still seeing the the VideoAsk watermark.

 

How do we remove?  We have our logo in the system…….and we note accordingly.  However, it still defaults to the VideoAsk watermark.

 

 

Best answer by Ash.NZ

Hey @Dan Curran 

Just checking you have seen this in the settings of the VideoAsk you are building. Hopefully this should resolve it.

In the editor if you click the settings icon

 




Then click on the Branding drop down this should allow you to go no branding or any branding you choose to upload.
 

Hoping that helps!

Let us know how you get on.

​​​​​​​

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4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14616 replies
  • August 8, 2024

Hi @Dan Curran Thanks for stopping by the community! Do you happen to have the logo set for each form? Let me know if it’s set up within the form you’re referencing!


Ash.NZ
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  • Community Wizard
  • 117 replies
  • Answer
  • August 8, 2024

Hey @Dan Curran 

Just checking you have seen this in the settings of the VideoAsk you are building. Hopefully this should resolve it.

In the editor if you click the settings icon

 




Then click on the Branding drop down this should allow you to go no branding or any branding you choose to upload.
 

Hoping that helps!

Let us know how you get on.

​​​​​​​


Ash.NZ
Forum|alt.badge.img+4
  • Community Wizard
  • 117 replies
  • August 8, 2024

Sorry, meant to post this screenshot following

 

 


Grace
Community Team
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  • Community Advocate
  • 2543 replies
  • August 16, 2024

Hey @Dan Curran happy Friday! 😊

Were you able to get your branding setup on your videoasks? Let us know if you still need some help!


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