These questions types don't appear to be responsive in design?
Best answer by Liz
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Userlevel 7
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Hi
Userlevel 7
+5
Ah, I see. The biggest frustration with this is having to scroll through the matrix, right? Is there anything you’d like to see differently with the mobile version of the matrix? Thanks in advance,
Yes, users won't scroll left/right and so either I feel restricted in the number of columns or the amount of copy on the left most column.
Ideally the chart has to lock to the 4” width and therefor padding and spacing must adjust to that limitation.
Userlevel 7
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That makes sense,
Userlevel 1
Good day How do we make the question lock like when you Freeze top row in Excel, but instead in the form so its not lost when scrolling.
Thank you
Userlevel 7
+5
Hi
Would something like that work for you?
Userlevel 1
We just started testing this out for 360 reviews and monthly short feedback from staff and we couldn’t believe that the matrix doesn’t work on mobile. We had the same issue with google forms and people just do not scroll. I would suggest putting the title of the question on a separate line to give more space for selecting the answer. I can understand how it would be hard to fit a 10 point scale on mobile but the fact that a 5 point doesn’t fit is pretty frustrating. Thanks for listening to my feedback!
Userlevel 7
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Thanks for sharing,
Userlevel 1
Hi, just checking in to see if there is a chance of this being fixed? Is there a place that shows what you are working on, priorities, etc? I love companies that have open communication with their customers. Thanks for your time.
Userlevel 7
+5
Hi
It’s kinda weird that you make a survey system, where basic likert scale matrixes are useless on mobile. We’re a major company that was about to use Typeform, but this had us looking for another system. :-(
Userlevel 1
Hi there, just checking in on this again to see if it has moved up in priorities. We are having to require our survey’s for staff be filled out on computer’s but with how high the % of mobile users are I can’t believe this isn’t at a much higher priority. It has made the Matrix completely useful for any survey where someone might fill it out on a phone. Thanks so much for considering my feedback.
Hi all, I agree that this is highly disappointing from typeform. Matrix scales are pretty fundamental tools for social science and psychology, but you cant use them on mobiles with typeform. A simple work-around would be to freeze the top row (the likert-scale answers) like in excel. Please can this be fixed as a matter of priority.
Hello ! I have the same problem.. Do you know when it’s gonna be fixed ? We can’t use the matrix question because of the view on mobiles.. :/
Hello. Bumping this to see if there is a timeline for fixing the matrix format for mobile. Thanks.
Hi there - bumping again, as would really like to see this fixed for mobile.
Adding my voice in here, its not great that the mobile versions of these questions is so poorly optimised. Here’s a comparison of the same question from SurveyMonkey vs Typeform
Typeform:
SurveyMonkey:
Userlevel 7
+5
Thanks for sharing,
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