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Branding and Overlay text in API

  • November 18, 2024
  • 8 replies
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Jeff Baird

I'm building out a process to speed up creation of forms (Videoasks). I've consulted the documentation at GetPostman but there are two things I'm having trouble with:

  1. Branding - In the Retrieve form by ID action, I can see in the response that there are nested parameters for branding, including branding_id . However, the POST action for new forms does not appear to accept branding_id as a parameter. Is there a way to specify the branding ID of a form (VideoAsk) with the API?
  2. Overlay text - In the Retrieve a question action, I am able to see a parameter called “label” which appears to correspond to the overlay text. However, the POST action to Create a question and the PATCH action to Update a question both do not appear to accept “label” as a parameter. Is it possible to specify the Overlay text via the API?

Best answer by Phoebe VA

Hey ​@Jeff Baird!

Could you try the following:

  1. Branding - You can do a PATCH action to update a form and add custom branding. In the API documentation, on the right there is a dropdown where you can see an example request for adding a custom brand where you can enter the branding_id.
  2. Overlay text - You can do a PATCH action to update a question to add overlay text. Below metadata, you can enter the overlay text under “text”. 

 

Hope this helps.

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8 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • November 18, 2024

Tagging ​@Grace in case she has any resources for you!


Grace
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  • Community Advocate
  • 2576 replies
  • November 19, 2024

Hey ​@Jeff Baird I’m sharing your question with our API experts so will get an answer for you asap!


Phoebe VA
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  • November 19, 2024

Hey ​@Jeff Baird!

Could you try the following:

  1. Branding - You can do a PATCH action to update a form and add custom branding. In the API documentation, on the right there is a dropdown where you can see an example request for adding a custom brand where you can enter the branding_id.
  2. Overlay text - You can do a PATCH action to update a question to add overlay text. Below metadata, you can enter the overlay text under “text”. 

 

Hope this helps.


Jeff Baird
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  • 5 replies
  • November 20, 2024

Hi ​@Phoebe VA  - this worked perfectly! Thanks - sorry I missed those dropdowns. 


Jeff Baird
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  • 5 replies
  • November 20, 2024

@Liz  and ​@Grace , if I have a question like this in the future, is it best to post here in the community or raise a support ticket?


Phoebe VA
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  • 8 replies
  • November 20, 2024

Hi ​@Jeff Baird - so happy that it worked! No worries about the dropdowns, they’re pretty hard to see 😊


Grace
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  • 2576 replies
  • November 20, 2024
Jeff Baird wrote:

@Liz  and ​@Grace , if I have a question like this in the future, is it best to post here in the community or raise a support ticket?

Hey ​@Jeff Baird you’re welcome to ask here, but if it’s something that seems like it might be a bug or you need more eyes on it faster I would recommend getting in touch with the support team! 


  • Navigating the Land
  • 1 reply
  • November 25, 2024

Branding and overlay text in APIs can be a great way to maintain consistency and enhance user experience. Customizing these elements often depends on the API's capabilities and your specific use case. I found an interesting discussion about API customizations on Koalageddon. Has anyone implemented branding or overlays effectively in their projects?


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