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Answered

remove the videoask logo

  • February 17, 2023
  • 6 replies
  • 115 views
Alex Salzman

How we can remove the videoask logo in email embed

Best answer by hilmar.ragnarsson

Hi @BenTheHuman and @Alex Salzman, I’m a VideoAsk engineer and I just pushed a fix for this bug a few moments ago, so it should be live and fixed in a few minutes (could take 20-30 mins). Thanks for reporting!

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Alex Salzman
  • Alex Salzman
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  • 1 reply
  • February 17, 2023

 

Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • 2611 replies
  • February 17, 2023

Hey @Alex Salzman thanks for posting, this is a bug, the engineers are aware and are currently working on a fix. I will update you here as soon as it’s fixed! 

If cauliflower can become pizza, you my friend can do anything
john.desborough
1 person likes this
  • john.desborough
    john.desborough
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  • BenTheHuman
  • Navigating the Land
  • 2 replies
  • February 20, 2023

Hi, any update to this bug? It’s stopping us from sending out customer correspondence. Thanks!!

Grace
Community Team
Forum|alt.badge.img+5
  • Grace
  • Community Advocate
  • 2611 replies
  • February 21, 2023

Hey @BenTheHuman thanks for your message, this is definitely a high priority and the team are working on a fix, as soon as I have an update I’ll post it here 🙏

If cauliflower can become pizza, you my friend can do anything
hilmar.ragnarsson
Typeform

Hi @BenTheHuman and @Alex Salzman, I’m a VideoAsk engineer and I just pushed a fix for this bug a few moments ago, so it should be live and fixed in a few minutes (could take 20-30 mins). Thanks for reporting!

john.desborough
Grace
louise_videoask
4 people like this
  • john.desborough
    john.desborough
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    Grace
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    louise_videoask
  • andrew_videoask
    andrew_videoask
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  • BenTheHuman
  • Navigating the Land
  • 2 replies
  • February 22, 2023

Confirmed it works, thanks for the awesome turnaround!

john.desborough
Grace
andrew_videoask
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  • john.desborough
    john.desborough
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    Grace
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    hilmar.ragnarsson

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