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Question

New Builder option has disappeared


Gromotion

I’ve been using the New Builder recently and much prefer over the Classic Builder…

 

However, I can no longer see an option to build in the New version and the default is Classic again.

 

The only way I can use New Builder is to duplicate an older New Build survey and then amend - which isn’t perfect as my surveys are always so different.

 

Have I missed something? Can someone help me resolve, please?

 

Any help much appreciated. :thumbsup:

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • April 28, 2021

Hi @Gromotion thanks for stopping by! This is strange - you shouldn’t have lost new builder access if you had it already. Would you mind sending a screenshot of your workspace? 


Liz
Community Team
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  • Tech Community Advocate
  • 15018 replies
  • May 4, 2021

Hi @Gromotion Were you able to access the new builder? 


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