My stripe payment form functions disappeared? | Community
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My stripe payment form functions disappeared?


I’ve made two forms so far, with one form being made 2 months ago with a payment question where i’ve changed the currency & price point. 

Suddenly, there are no options in the sidebar to update the payment question values, even when i create a whole new form i am not able to change any settings of the form.

How do i fix this?

Best answer by jvh

Hi ​@InspectMate - I can confirm we had a bug here which was fixed on Tuesday afternoon so hopefully this should be working for you now.

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3 replies

Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • 2821 replies
  • June 17, 2025

Hi ​@InspectMate welcome to the community and sorry to hear you’re having some issues with the Stripe integration. Would you mind reaching out to our tech support team to investigate this one (if you haven’t already) you can contact them via this link.

Let us know if you have any issues getting in touch, but I think they would be the most qualified to help! 


jvh
Typeform
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  • Typeform
  • 90 replies
  • Answer
  • June 19, 2025

Hi ​@InspectMate - I can confirm we had a bug here which was fixed on Tuesday afternoon so hopefully this should be working for you now.


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • 2821 replies
  • June 19, 2025

Thanks for updating us ​@jvh 😍

@InspectMate let us know if you spot anything else!


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