Typeform conversations

I have problem with verify signature. I look on FastAPI example and add simple as that in Django. On 1. June it worked when I tested it with response 200, but now I get error 403 with invalid signature. TypeForm is checked with same secret_key as in my code? I checked payload, secret_key and hashing everything is same as in FastAPI example? I there some changes on TypeForm when hashing is done? 

Hi, I hope I can get some help here. I’m struggling with logic connections. In one of my forms I have a multiple choice question. The problem starts when the respondent choose more than one option, then only one connector is taken in consideration. The result is that the respondent cannot answer the rest of the form, as the final message come out. Thanks a lot for your help!Renato from Paris

Solved :) Sorry, close please 

Hello,We currently have an issue with HubSpot integration that we would like to share with the support team, but while trying to send the form on https://www.typeform.com/help/contact/ , we get an error “There was an error while creating your request. Please try again.”. Both on Firefox and Chrome.Is there a way to quickly get in touch with the Support team?Thanks,

How would you prompt a respondent when asking a client for a video review of our services?It seems most of our clients are maybe too shy or nervous to be on camera for some reason.

Hi, this is my first time posting so apologies if I haven’t got the lingo right!! Here goes: For my Typeform users are able to select multiple answers at the end. I would like to generate an email tailored to their selection. So for example if they select A, B and C on the positive question and D on the negative they get one email. Another user could select A on the positive and C on the negative and get a different email.As there are two sets of four answers and the user can select as many as are relevant there are a potential 51 endings I would like to be able to send them. I’ve tried setting this up with trigger set conditions and on testing have been sent 9 of the ending emails. I would like to restrict it so you ONLY get the relevant email to your specific selection of answers Thank you in advance for any advice!

How do i get multiple emails receive a notification that the typeform has been completed?

WHEN I START

Hi, is it possible to create a quiz with points for each answer that in the end of the quizz the respondee gets the score? Because now I’ve created the quizz, and when somebody takes the quizz they don’t see the final score, only I can see it. I want them to see how many points they scored. Thank you.

Hello! We are extracting survey questions and responses using Responses API. But we noticed that only for Matrix type questions we do not see the response_id in our raw JSON file that we get from the API. We get the questions field_id, but response_id seem to be missing. Any idea what could be wrong?The surveys are running and have many submitted forms.

Hey folks. I made this video for typeform support- wondering if anyone here can help. I have a basic account, says it is live and working.. help please 

hello,I’m a new user so I apologize if my question has been asked before.I am currently part oof two organizations, one of which I am only an admin (2 members only). The organization owner wants to cancel their account- my question is would I lose access to the shared workplace if they do? they can’t seem to make me an owner. Do I need to move the surveys on the workplace to my own organization first so I don’t lose the work if they do cancel their account? Thank you

https://forsalebyinventor.com/inventors-insight-quiz/ on mobile (iPhone) the quiz doesnt load until you touch the screen. If you don’t nothing happens.

New to the community and unsure if this is discussed in a prior thread.  Apologies in advance if it has.Question about using logic workflows for a client-facing survey.Current workflow:A user selects one of 5 categories and logic takes them through a series of questions related to that category.  At the end of those questions, the user is returned to the category list to either 1) select another category and answer the next questions, or 2) end the survey. Desired outcome:The user chooses a category » answers associated questions » returns to category screen which somehow shows them that they’ve completed the category but still allows them to select another category or end survey. I can’t figure a simple way to achieve this.

Hello the TP community,  I plan to share a test to identified clients but I just want to send to Hubspot the result of the test (the answer depends on a cumulated score -> the client jumps to answer A, answer B, answer C). Is it possible to send only this information to a field on Hubspot contact ? It’s not the answer of a question but a logic jump.  With the email of course to match with the database on Hubspot. Thanks a lot, 

HiI would like to mix an open question with a multiple choice one: Which social media platform do you use most often? For what? I most often use ____ for ((multiple choice)) Pleasure/fun Gaming Entertainment Search/consumption of news Other ((open answer))  Is that possible with typeform? Thanks in advance for your help🙂

When I try to show instant results using branching, an error that says “You can't jump back to a skipped question or a different question branch.” Keeps appearing. However, there are examples on the site of branching that uses my exact format (shown in the photo below). How can I avoid this error?  

Hello guys, I am new here and as I see that typeform has no real customer support it is a bit confusing. I paid for the responses, but was not able to choose the audience - is it normal? Also, how fast will I start seeing the responses if I chose 100 responses during one month?

Hello, I’m building a typeform for my workplace and by our back office compliance we are required to have two logos, ours and the parent company logo. How would I insert two logos (ideally one in each bottom corner). Which brings me to my next question- I found the way to insert a logo on a slide, but do not see an option to reposition it (in the way that you are able to reposition an image in a number of various layouts). Is this possible, if so how do I change the location of our brand’s logo? Thank you!

I am trying to create a lead generation form and integrate it with Freshdesk so that all responses will be sent in a ticket to our Customer Care team. It says that the integration was successful, but I have tested it several times and nothing is showing up in Freshdesk. Please help!

Hi ,How to reach results of survey after ending my program?I did the download process but the file holds only one line (link)  leads to a page says it is private (?)

Hi all and one for you @john.desborough :)I’m trying to figure out the best way to automate (as much as possible) data visualisation and report creation off the back of survey data collection.My current process is painful and goes like this:Typeform survey Responses fed to google sheets Download excel version Merge into another excel which has formula/calculations set up Check for errors (there are some error formulas setup within it) Visualise key stats manually in Sketch/Illustrator Produce PDF and sendVery manual! I need to automate as much as possible.I’ve seen the following post: https://community.typeform.com/your-typeform-results-32/auto-send-single-typeform-report-results-outcome-to-client-945Is this still the best way to do things? Does anyone have any other advice?Many thanksLewis

Hello,I am working for a SaaS that provides sports teams with websites and membership administration. The service has thousands of unique websites, and also users. Our service includes a Control panel where Admins can administrate their club/site/member base. Our idea is to embed the Typeform on each site in the network, so it pops up when the admins enter the control panel (on *domain*/next/admin/dashboard). Does anyone have an idea on how to effectively do this?We tested an embed in our website builder’s html editor widget on a specific site, and it works well and looks good, but it’ll be a hassle to fix that widget to each unique site.  Also, it seems that it will pop up on each page load even if the user has completed the survey. Any fixes for this? All help is deeply appreciated. Regards, Marius

We would like to use the Typeform Intercom integration to replace Intercom’s emoji rating that is automatically sent when a conversation is closed.  The only problem is, there doesn’t seem to be a way to map the Intercom conversation ID to a Typeform hidden field.  It seems only Intercom user attributes can be mapped.We use the Typeform Salesforce integration to import responses into Salesforce.  For phone/email case surveys, we inject the Salesforce Case Id as a hidden field so that Salesforce can relate the created Survey Result record to the associated Case record.  We need to be able to do this as well with chat cases.  Ideally, we’d be able to inject the Intercom conversation ID into the Typeform response, and then we’d have Salesforce map the Survey Result to the related case via that conversation ID.Is there a way to do this currently?  If not, is there a way we could go about submitting a feature request?  Thanks 😊

Hi community,I’m creating a personality quiz with 6 possible personality/archetype results. There are 11 questions with six options each in a MCQ format, each option corresponding to a archetype. However, I realised there can be several instances of a tie in result which a normal outcome quiz doesn’t cater to. Do you know how I can use variables and/or branching + calculations to fix this?Thanks!