Answered

Capture customer IP address



Show first post

28 replies

I’ve actually got it working! ChatGPT helped a bit 🙃

@mathio just thought I’d ask, but, do you know why only some of the IP addresses are coming through and not all of them? It’s about a 50% success rate.  Could it be browser limitations on IP tracking?

Userlevel 5
Badge +2

@dan1ftp congratulations! It depends what kind of IP tracking provider you are using, I personally use https://ip-api.io/, so it works for us in 99% cases.

Userlevel 7
Badge +5

@dan1ftp since you are using a 3rd party service to retrieve the IP address, I think it might be limitation on their side. Try using the one suggested by @ValdemarQ since they have good experience with it.

Reply