Open ended questions not appearing in summary | Community
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Open ended questions not appearing in summary

S

Hi all,

Is anyone else experiencing this error in their summary report? I have a question for contact information and the text just would not display. 

 

Best answer by shoon

Hi Liz, 

I contacted support and looks like this specific question format isn’t supported for summaries! https://www.typeform.com/help/a/create-and-share-your-responses-report-360029251552/

 

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3 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 14840 replies
  • January 29, 2025

Hi ​@shoon If you haven’t already tried, I would suggest clearing the browser cache/cookies and then also give Google Chrome a try (if you’re not already using Chrome). 

If that doesn’t work, our support team can help you further by contacting them here. 

Life is a series of awkward moments separated by snacks.
S
  • shoon
  • Author
  • Explorer
  • 4 replies
  • Answer
  • January 29, 2025

Hi Liz, 

I contacted support and looks like this specific question format isn’t supported for summaries! https://www.typeform.com/help/a/create-and-share-your-responses-report-360029251552/

 

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14840 replies
  • February 6, 2025

Hi ​@shoon Ah, thank you! Well that explains why it’s not showing. Apologies, I didn’t realize it was an open-ended question!

If there’s anything else we can help with, just let us know. 

Life is a series of awkward moments separated by snacks.

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