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Hi friendsI have set up a typeform with question branching and outcome logic which is all working fine. I have had several people test it and that’s ok too.Except that when they have put in their email address to get their answers (optional) they get the below. I have added @all_answers which the help topics suggest should only show them the answers they saw but they seem to get everything and lots of blanks and these ‘counters’. This looks horrible and confusing!Your typeform UKLS Product Configurator has a new response:OK, so what would you like to be able to do? I want to print and apply labels with one machine You said I want to print and apply labels with one machine, what are you applying the labels to? onto a product What size (width) of label do you need for print and apply? 150mm Finally, where will you position the labels? front counter_0064b652_3bf7_4cc7_9965_4c11a5d91509 0 counter_05374d65_7c4d_44fc_a5e7_63705e300e7c 3 counter_0dd97229_c993_44b6_a47e_d96037062eae 0 counter_

Hi there, I have 20 URLs and 20 survey respondents. I want each one of them to be shown a different link in TypeForm.  Example:Person 1 is linked to youtube.com/linkA Person 2 is linked to youtube.com/linkB Person 3 is linked to youtube.com/linkCI have these 20 YouTube links in a Google Sheet.  How can I show different links to each survey respondent? Thanks!

I am trying to upgrade my account and there is problem with typeforum and “my connection”.  I’ve tried two different valid credit cards and two different internet connections. My account went to regular from pro for a while and I am upgrading back to pro again. has anybody experienced this billing settings issue when trying to enter a credit card. I’ve launched my FB ads and need to get this thing fixed before they get approved.  Thanks, 

Hi, I would like to have a different ‘Other’ label for different questions in the same typeform. For example, a question on my favourite fruit and sports:What is your favourite fruit? apple banana grape other fruit What is your favourite sport? sleeping running other sport

For a multiple choice question, is there a way to set up the answer options such that if someone selects a “N/A” option they can’t select anything else?

I want to collect date and time information in a client-facing event request form, but the only option I see in Typeform is to create *three* fields to collect this data: a date field, followed by an hour field and a minute field. Makes me tired just thinking about it!Is there any simpler way to collect this information through Typeform? A datetime field, perhaps? As it is, the user experience of supplying this information is quite unpleasant, and the data collected is in an unhelpful format for import into our Airtable base.

Im doing my first Typeform!What do people suggest as the best way to gather basic identifying information about who completes the survey and, more importantly, answers specific key questions?I’m thinking from a Lead gernation perspective.My form is basically a feedback form to people who downloaded a whitepaper, but I guess once I email the people the form link they become annonyumous unless I explicitly ask for name / email address etc. or is there some clever workaround I’m unaware of?thanks!

Hi,when a respondent press ENTER in a 1 to 10 scale question, by default the answer is 1.So 3 questions:1-can we change the default value of ENTER in that scale?2-if not, can we modify the 1 to 10 scale to icnlude 0 and assing ENTER the 0 value2-if not, at least is it possible to include and option of N/A Thank oyu for your help

 I would like to create a assessment that has 8 questions and then a lead capture form.Each of the 8 questions would be presented separately. Based on how their answer all 8 questions, they would have a cumulative score and would be put into 1 of 3 categories (beginner, intermediate, advanced).I want the responses from each questions as well as the cumulative score to be transferred into our Marketo database. I understand we’ll have to use Zapier.Once that 8 assessment questions are done, I would like to present a standard lead form that contains 4 fields (first name, last name, email address, company name). This lead info needs to be transferred into Marketo as well. See the attached as an example (we’re not actually having this many fields).Is this possible? I haven’t been able to figure out how to do this.  Thanks,David  

Trying to do something super simple, but can't figure out how it works.Question 1 asks for 3 options.Option 1 should go to Question 2Option 2 should go to Question 3Option 3 should go to Question 4Question 2 should always go to Question 5Question 3 should always go to Question 5Question 4 should always go to Question 5Pretty easy logic, but how?Thanks in advance for the help!  

Hi there!Im trying to figure out the best way to populate different multiple choice options based on a users previous response. For example in question 1 I have users select their Region  from a dropdown menu.  In question 2 I want users to enter their organizer code and only see multiple choice options based on their previous response.  If they selected Region 1 in the first question I want them to only be able to select “01A, 01B, 01C, etc” as their organizer code. If they selected Region 2 in the first question I want them to only be able to select “02A, 01B, 02C, etc”.Does anyone know if this is possible?  Thanks!     

Dear Typeform Team, Is Ranking Questions available for free accounts?

Hi guys,I’m trying to put together a Typeform which has 5 different categories. All categories contain 4 questions with 1-10 opinion scales. The purpose is to direct participants towards the category of their business with the lowest score, all with a seperate ending screen:People (v1) Strategy (v2) Execution (v3) Cash (v4) Leadership (v5)Right now I’ve got this working in Paperform for a while, which has category scoring and a bit more calculating capabilities. But Typeform is so much more user-friendly and customisable (and all of my other surveys are Typeform), so I’d love to be able to make this work.I’ve read a couple of posts about similar problems here and here for example, but I can’t seem to figure it out.I’m adding up subtotals for each category like this:   So I’ve got 5 subtotals ranging from 4 to 40. These are working fine. The problem is comparing the subtotals and getting the right ending. I’ve “cloned” all subtotals in order to do comparisons between the different categ

Looking to send an email to respondents who answer ‘yes’ to a question. In looking at the knoweledge base, if I’m interpreting this correctly, I can only do that with a gmail (not my business email/domain), right?SNAGGED FROM KNOWLEDGE BASE:Send email notifications or follow-ups from new typeform entriesIf you want to send email notifications or follow-ups from new typeform entries, you can do that using Zapier.You will need:a Typeform account a Gmail account a Zapier account

Are there any way to upload videos like the pixels videos that have sound?  Or is there a way to post videos without seeing the “Vimeo” “Youtube” and have them  just start playing?

Hi Community from a dreary, wet Suffolk on a dreary wet Saturday morning!Complete newbie here, can’t find out how to do it from the Typeform site, so am asking you, the experts!!(a)  Early in the survey, I want to capture firstname & surname, so I can then personalise later questions with “Hi Sarah” or “thanks John” -- thus how do I insert a field of info gained from an earlier question into a question further down the line in the same survey? Is it <code>? @something? #something? (b)  How do I put in a check box or something which shows they agree to storing my their GDPR personal data? (c)  What utm tracking should I go for -- or do I go for all of them? Is there anything obvious I’ve forgotten?? Thanks so much in advance!https://research.typeform.com/to/QBMIp3hn?utm_source=xxxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_term=xxxxx&utm_content=xxxxx#firstname=xxxxx&surname=xxxxx

Hello, when I try to create my typeform, After I have created a question and its answers, I am unable to clic on the symbol of editing, it does not work.Before, it worked and I could create a calculator but I could not choose in question of mine because it I clic on the selection menu, it will not open itself. I tried with Google Chrome and witj Firefox. What’s going on ? 

Hello Typeform Gurus!  I am fairly new to the program (done basic forms without logic jumps) but now I need something marginally more complex (though I feel like this should be very straight forward, but something is not clicking).  Alright, Q5 has over 100 possible answers (asking for which country they live in).  All answers should go to Q6 EXCEPT for 2 of the answers (USA or China)  I want:If they chose USA- Q7→ Q10If they chose China- Q8 → Q9→ Q10All others  Q6 → Q10 Now when I go through the flow, it always goes in numerical order based on what they answer on Q5.  IE:All: 5-6-7-8-9-10 ORUSA: 5-7-8-9-10 ORChina: 5-8-9-10 China flow DOES work (because it is the bottom of the graph?)USA asks where in US, then goes to China questionsAll others go through all the questions. (Where, Were in USA, China questions)   How do I get rid of the connections between 6 & 7  and 7 & 8??  All countries point to 6, except USA or China I’ve directed everything accordingly, I just can’t figure

Hello, everyone!I am creating a survey and as a template I would like to use the User Persona survey one (the ones with the blue heads).Do you if only it can be used on that specific kind of survey or it can be use in some other type?Also, is it possible to change the colors of the template?  Thanks, Laura 

Hello Typeform Gurus,  I am having trouble with the logic jump in the form I built. Q3 has 10 multiple choice answer to choose from. Some of them are working correctly but others aren’t. Instead of going to the corresponding question it automattically goes to Q4. I have all of the choices set up to “if equal to” then the question I want to come up. I do not have anything under “in all other cases jump to” because there isn’t 1 question that would work for that. The form is set up based off how they answer Q3. Thanks in advance for your help! 

Hello Typeform community members!I’m having an odd problem with some logic when using the advanced setting. This is the first Typeform I’ve ever created, so please bare with me if it’s just me being a noob.I’m creating a customer support ticket system that integrates with our FreshDesk portal and for the “product complaint” section I’m linking to the same logic tree from two individual places. One from when people go (3)Product → (6)Complaint; and then through the logic tree. The other is from (13)Order → (6)Complaint; and then directed to the same logic tree as the first sequence. It works perfectly from (3)Product → (6)Complaint, but even after linking to the same from (13)Order → (6)Complaint the logic fails. Please help! :-) I’ve attached some screenshots and the form at the bottom.   

This must be simple but I can’t figure it out! How do I add a required email collection (connected to Convertkit) before people are allowed to see the results of their quiz options? I have about 7 potential answers people can see depending on the results of their quiz - how do I add the same ‘please enter your email to get your results’ type message before each of them in a way that means once they enter their email they immediately get their personalised answer?

Hello all, I am planning to start a lead generation agency. I will have separate landing pages for each client and running ads to these pages to collect information that I can send to my clients. The problem I see with this is there only being an option for ONE URL. How can I change URLS and is this way feasible to run a lead gen agency.Would love a response. Thank you

HI team,  I am a newbie so hello everyone.  I have a form in which I am asking for multiple dates.  I note that whilst I can choose DDMMYYYY, in practice, the respondent can simply enter single digits such as 1/1/5 which does not fill me with confidence.  Is there any way we can make sure the XX/XX/XXXX fields are completed in full before they can move on  (like it recognises when a phone number is incorrect?) Many thanks Ian 

Hi, I want customers to enter a valid address into the typeform. I have create a typeform field type of Short Text. Can I validate the address information customer entered, preferably a valid address dropdown.