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Manage your Typeform account

Conversations about account changes, upgrading, plans and benefits.

  • 609 Conversations
  • 1,937 Replies
609 Conversations
M
MaximeExplorer
asked in Manage your Typeform account
can't access to your article

Hi, i Need to go through the Facebook Verification Process but i can not see the guidelines. Whenever i click on the link you provided, i get the following :   Can you help me ?

1
Liz
Community Team
3 years ago
A.A
A.AExplorer
asked in Manage your Typeform account
Typeform-free version

Hi, I am currently using the free version of typeform and was wondering if it was only for the first month that I got 100 responses for free or if I get 100 responses/month. 

3
Liz
Community Team
3 years ago
S
SubhabrataExplorer
asked in Manage your Typeform account
How to use typeform in free

Hi,I am in big trouble. I have created few questions for survey purposes. It is in the free version I have used, but when I publish that form it is showing the different pay structures. Can I use this platform for paid or free.Regards,Subhabrata

1
Mariana
Ex–Typefomer
3 years ago
B
BritExplorer
asked in Manage your Typeform account
Change bank account

Hey guys, I need to change my bank account for when I accept payments via Typeform. Anyone know where to find this? When I try asking it only brings me to info about upgrading… can’t even find where my bank is attached. 

1
Mariana
Ex–Typefomer
3 years ago
O
OZZExplorer
asked in Manage your Typeform account
Switching payment option from yearly to monthly

Hi there,I recently signed up for yearly Premium subscription (Feb 17, 2021) but I'm wondering if it's possible to switch this to monthly subscription instead. I’d like to cancel the yearly subscription, receive a refund, and sign up for Premium plan but in monthly payment. Is it possible for me to receive a refund if I cancel now? Or would this result in no refund, but access to Premium plan available for another year? Is there any way for the system to switch this my account’s payment option from yearly to monthly at all without cancelling the payment plan?  Your help would be much appreciated.Thanks

1
Liz
Community Team
3 years ago
C
ConradHolectExplorer
asked in Manage your Typeform account
Free trial of paid features

Is there a way to get a free trial of the premium features?  I need more than 10 responses and want to trial the service before I commit to a subscription.

6
Mariana
Ex–Typefomer
3 years ago
C
CharlotteCExplorer
asked in Manage your Typeform account
Pause subscription

Hi all!I was wondering if there was any option to pause my Typeform subscription rather than cancelling it. I and my team have created a form that we used to submit to our target customers to better identify our market. With Covid-19 getting worse in the country we are starting in (Indonesia), a strict lockdown has been implemented, preventing us from asking people face to face to fill in our form (which proved to be the most efficient way to go over there rather than sharing online). We’d like to resume collecting data in a few months when things get better hopefully, without losing our current form. Is there any solution to this?Thank you!Charlotte

5
Liz
Community Team
3 years ago
L
LuccaExplorer
asked in Manage your Typeform account
Payment - Change account (upgrade and downgrade)

If I am in a professional account paying the annual fee and want to go to a premium account for a month and then return to the professional account, do I pay only the difference and then pay the equivalent to the professional plan again?

1
Liz
Community Team
3 years ago
A
AlexExplorer
asked in Manage your Typeform account
With the Improve plan can you embed different forms on different sites?

Hi, Can you create different forms for different websites under the “Improve” plan, or does all forms need to be on the same URL? Thanks

1
Liz
Community Team
3 years ago

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