Typeform conversations

Hello Typeform Community,I’m currently using Typeform to collect user data and would like to streamline the process of syncing responses directly into Google Sheets. While the integration is set up correctly, I’ve noticed a delay between the time a response is submitted and when it appears in the spreadsheet.Here are my specific questions: Is there a way to ensure real-time syncing between Typeform and Google Sheets? Are there known limitations or settings that may affect the response delivery speed? Would a third-party tool (e.g., Zapier or Make) offer better performance or control? What are best practices to ensure data accuracy and zero loss during syncing? Any tips or technical advice from the community would be highly appreciated. I'm looking for a scalable solution as the form may collect hundreds of responses daily.Thanks in advance!—Chris

I’d like to send a reminder to quiz takers that got their quiz results in email but haven’t opened the email. Is that possible?

Is it possible, or is there an app that can be connected, that allows the person to leave a voice response to a question.  For example: if I am conducting a interview for a job, and I want to ask the question in type form“tell me about the biggest challenge that you had working on a project and how you overcame it”but I want them to click a button and answer that question, within the type form, but in audio/voice format?

Hi I’m integrating Typeform with Articulate and it seems like Articulate is reading a default tag somewhere on my last page which is a summary of results page (there are no images though). Does Typeform have a default tag and can I delete it? It is an accessibility issue when it get’s into articulate.

Hi - and many TIA for any help or advice. I have embedded a video in my Typeform. When I click move to that screen, the video plays with no sound and the play button is still on the screen with the video playing. I have to click play twice for the sound to work but when I click play the second time the video starts over from the beginning. This is happening on mobile and desktop. On mobile it also displays a ‘Reply’ button, rather than ‘Continue’ during this process. Looking back through historical Typeform community threads I see that somebody had this problem (on mobile only) 2 years ago & it was apparently resolved. But it is affecting me now. Can anybody help?With many thanks, Janet

how can i get the phone number in the contact form included in notifications?

Hi there, I am currently not utilising this software and wish to pause, or if not, cancel my subscription as it’s costly for not using. I have a few queries/issues:I’m not clear on whether cancelling means you can reinstate and access all your previous data or not The help page says to scroll down to see cancellation option, but there is none ‘Contact support’ goes nowhere. See here:  Ideally I’d appreciate pausing for now. It’d be great to connect with a real human and get hold of actual customer support. Many thanks, Anna       

Hello,My quiz isn’t displaying correctly on mobile. I’ve tried both selecting “full-screen on mobile” on and off.When full-screen on mobile is enabled, the questions are cut off at the first line.When the toggle of the full-screen on mobile is turned off, the questions are displayed but because the number of selectable answers is quite long users need to scroll down and answers are cut off and you aren’t able to select next to go to the next question.The full-screen has the better user experience, so I would prefer to use that option, but how do I stop the question from getting cut off at the top? Thank you!

Hey everyone — quick question for anyone else running into this:We used to rely on Typeform’s file uploads showing public links like this:https://api.typeform.com/responses/files/{file_id}/filename.jpg These worked perfectly — we could drop those links straight into Pipedrive and view the images without needing to log in or authenticate.But recently, the file URLs Typeform gives us look like this now:https://api.typeform.com/forms/{form_id}/responses/{response_id}/fields/{field_id}/files/{file_id}-filename.jpg And now they require API authentication, so clicking them in our CRM just throws an error.❓ So… Did Typeform change this recently? Is this permanent? Is there any way to get those old-style public file URLs back? Has anyone figured out a workaround that doesn’t involve spinning up custom middleware or rehosting files ourselves? Would love to hear what others are doing — this totally broke our workflow.Appreciate any ideas or info 🙌

I want to speak to a sales rep if this works for me

Hello Community What is the best answer for capturing multiple options ie can then check as many boxes

!--startfragment>I asked him to go to question 25 because I answered "yes" to the gold upgrade, but when I go through the questionnaire, it skips that question... it jumps straight to question 36.Help me

I have two forms integrated with a slack channel, most of the responses are coming through to the slack channel, but a few are not as well. I checked to make sure there was no emojis in the responses and the character limit was not reached on the responses that where not sent to the channel. Any idea as to why some of the responses are integrating but not others? Thank you in advance

Hi everyone,We’re a small legal practice in NYC. Typeform is our intake tool for Housing Court petitions, Small Claims filings, and similar matters. Our sticking point is that every submission still has to be re-typed into the official NYC court PDFs, that is slow and prone to errors.I’ve been looking at Instafill.ai, an AI service that says it can read form data and drop it directly into PDF fields. Their legal-document case study claims high accuracy.Has anyone here connected Typeform to this service or any other PDF-filling tool? Which method worked best (Typeform webhook, Zapier, Make)? Our goal is to eliminate copy-paste and get documents back to clients faster. Thank you for any insights.

Ok, I don’t get it. We are now in 2025, everything is custom except one thing, the social media icons at the end of a typeform.THAT IS RIDICULOUS.🤔We’re a dog trainer, we will never ever use linkedin or X (x rocks), we use instagram and facebook.And we don’t want our clients to share the forms, but we do want clients to visit our social media which is also not available?? That sucks!Make this happen Typeform.

Typeform recently launched it’s new Match Quiz mode, and I thought, what better way to try it out then to create a fun personality quiz? Since I think about dogs roughly 99% of the day, I found the perfect way to honor my obsession by creating this “What type of dog are you?” personality quiz. Feel free to test it out and drop a comment on your results. Do you agree with them? And, if you want to see step-by-step how I made this quiz (and make your own), then check out the video walkthrough at the link below the form!   https://help.typeform.com/hc/en-us/articles/34111232643220-Create-a-personality-quiz-with-Typeform-Video

Hi. Can you help me?I have created an outcome quiz in typeform (6 outcome possibilities). I am collecting First name, Last name, Email in the final screen. The results of each outcome are URL forwards to landing pages in kajabi.When a new person takes the quiz, I would like for this to happen:1- A new First / Last / Email contact is added to my Kajabi contacts list.2- A tag is applied to the new kajabi contact just created  ^^ adding their outcome result from typeform3- A specific email is triggered (double opt in is turned on, so they consent to receive the monthly updates via email as the initial one first) that celebrates them taking the quiz and gives them the link to the same results page in kajabi they just read (one of the six results pages, that the quiz outcome score redirected them to initially), just in case they want to re-read again anytime later.So far I have successfully:created the six landing page outcomes inside kajabi added the redirect URLs for each outcome result i

It seems that I can simply drag-and-drop questions in multi-question pages out of the multi-question page, but how can I move questions into it?

We have a form for employee exits. The follow up sends all the answers to both us and the person who submitted the form. However, in the email to the responders it puts OUR name at the beginning rather than the person who submitted the form. When we go to edit the email it sends we get an error that we need to verify our account and to contact support. We have had this acccount for over 7 years and are on the Pro+ plan. When we try to contact support it just sends us in a loop and never lets us submit a request. Please help

 I’m new to this community. I look forward to participating. For my scoring, I need more than multiple variables. I need to be able to take the results of an earlier answer and multiply it by the results of later answer to get to my final calculation. Then that number feeds into another calculation. Does anyone know if this is possible? 

I want to create an assessment score that requires one answer to be multiplied by another answer. Is that possible? Does anyone know how?

Something weird is going on. In my first group question, I have set scoring to be 0, 1, 2, 2, 3 and there are five questions. When I test it out picking the last score, the total should come to 21, but it comes to 35. If seems like the scoring is being ignored and the system has give the last opinion a score of “5.” Is this because I started with a “0” value? How do I fix it? Sincerely,Marie 

Hi guys, we are using typeform for our survey & after that we are planning to send leads to our landing pages that are mainly built one GHL & WP. Our landing pages have custom values like {{contact.first_name}} etc. So my question is will our GHL landing page be able to show their first name if they fill typeform survey and land onto landing page through URL parameter or webhook whatever?

Is it possible to replace the value of a text variable with the response of a short answer?I tried to @recall in an Always Replace (x) but does not work. Ex. I am collecting name/email/phone and want them stored as variables (so that they are included in my webhook).

Hi everyone,I’m using VideoAsk in my recruitment flow. Even though I’m passing a unique contact_email={{email}} via URL for each candidate, VideoAsk still shows the same name—the first one entered—for all respondents using that email. This is breaking my Zap → ClickUp integration.🔍 What I’ve tried: Clearing browser data Disabling name field on contact form Confirmed name= isn’t in URL Tested in incognito ❗What I discovered:VideoAsk ties the name to the email in its system. The first name submitted for any given email gets reused in future submissions—even if a different person uses the same email. Has anyone else encountered this?Is there a native toggle to fully reset name per submission or something like that.