Manage your Typeform account

I’ve subscribed for one single month without automatic renewal and got charged for the past 8 months for it. didn't use the platform for the past 8 months I feel scammed and I want a refund for it, anyone encountered that issue before ?thank you!

Hey. I have a problem with biilling to get upgrade my account from free to basic. I am in checkout, and i have typed in my information, and then it dosent go through.  it said: “We are unable to authenticate your payment method, please choose a different payment method and try again.” Thankful for some help. 

Buenos días. Cuando di de alta la cuenta de Typeform lo hice con mi cuenta de Facebook perosnal pero ahora quiero cambiar mi login de Typeform pero no me deja cambiar el Email ni la contraseña…Tengo una cuenta de pago el Tyform basic.Alguien me puede ayudarMuchas gracias -- Google Translation --Hello. When I registered the Typeform account, I did it with my personal Facebook account but now I want to change my Typeform login but it won't let me change my Email or password ...I have a paid account on Tyform basic.Can somebody help meThanks a lot 

I was trying to register for the monthly subscription as I was only going to try it for a month first. I do not know what happened but I got an invoice for 290 USD saying it was for the yearly subscription. I really cannot afford it and I need to use the money to support myself this month. Can I perhaps get a refund or can anyone help me to downgrade the subscription to a monthly one? I really need help. Please help me.

I was added to a new organization and none of their forms are showing up and I can’t use or access any of the API integrations. In particular, google sheets does not appear to be working. Has anyone experienced a similar problem before? 

So for instance, if I have two workspaces that I want to combine within a single workspace umbrella, that I could then expand/collapse and access as needed.

Buenas tardes, necesito hacer unas preguntas sobre los planes de pago anuales, como puedo ponerme en contacto por teléfono con Typeform?? muchas gracias.-- Google Translation --  Good afternoon, I need to ask some questions about the annual payment plans, how can I contact Typeform by phone?thank you.

Hey Team, I have my own Typeform account set up using SSO with my org and created a survey on it.  I’ve now been added to my orgs enterprise account under the same email address, however I notice my workspaces are not showing up.  How can I transfer my surveys from one account to the other, even though both accounts….are the same email address?!   Thanks!

Hello Typeformers! How are you?Happy New Year and many happy salutations for 2023 to you all :-)Dears, I have a pickle…this form will not accept entries, when I view it incognito it says ‘Sorry, you can't access this typeform until its creator says so.’When I look in settings it says ’creator is open for responses’.Help as a I please really need this form today.Sorry, you can't access this typeform until its creator says so. 

Hi i want to upgrade my pplan but when i enter a zip code sytstem dont accept it. cAN YOU HELP ME PLEASE

 I am delighted I’ve gotten a VIP A-lister on my coaching programme and hence I am planning to run some FB ads and use FB pixel in Typeform. However, this is a paid feature. Does this effect my subscription plan and therefor the URLs of my existing typeforms if I upgrade then downgrade my plan? 

Do you need the Enterprise Plan to be able to completely get rid of any TypeForm.com domains and subdomains?   If so, how much is Enterprise Plan?   I LOVE TypeForm but, don’t want clients seeing typeform.com anywhere.  

hi everyone I’m new hereI’ve created a free survey and then converted to a basic plan once I was ready to send the survey, to a basic plan. I’m not seeing much difference? Am I missing something other than $290AUD?…. 

Hello,  I need typform for 2 months. Is it possible? Is there monthly subscription or only annual with 2 diiferent payment options. 

Как правильно удалить мой профиль  -- Google Translation -- How to delete my profile

Suddenly, several of my typeforms are gone. I never deleted them, they had thousands and thousands of submissions and had been running for years. Today I log in and POOF -- nothing. Has anyone else experienced this? I am quite panicked, actually. Is there any way to recover a deleted form? WHY and how could this have happened? Also it’s not all my forms, just a select few that are gone. I am stumped! Please help.

The replies of my interested/leads is not displayed/shown as a notification in my mail account. I can’t see them, i don’t receive a message rom typeform that i received a new response. Is this normal? Thank you for answering!

Olá, gostaria de entender uma dupla cobrança que veio na minha fatura, veio cobrando o valor quando assinei e dias depois veio cobrando outro valor.Aguardo retorno urgente. Hello, I would like to understand a double charge that came on my invoice, it came charging the amount when I signed and days later it came charging another amount.I await an urgent response.

I can’t change my E-Mail back to the one I created my account with. Is there anything I can do to switch back to the first email? It’s saying that the email is already in use…thx

is this possible? We only need to increase the no of form response for a few weeks. No a full year

can't   make payment with credit card would need another option thanks 

iam planning to take basic plan, i want to know how much responses can we receive100 or 750?

Hello there,I would like integrate two social links at the last steps, a telegram one and email or instagram and it seems I only have the right ti integrate one.Please assist us 

I’m having difficult accessing surveys from an old email address which doesn’t seem to work with trying for Forgot Password to recover the information.  My BIG Question:  WHO CAN I CONTACT FOR HELP! I'm desperate to recover my old work.

Hello, I would like to switch a form carried out on my personal account, to an existing professional account, how can I do this?