Typeform conversations

I am directing PPC clicks directly to a typeform landing page. The last step is to schedule an appointment using calendly. When the participants get to select the day and time and pop up screen created by typeform pops up and hides the most important button of my whole campaign. The “schedule” button. This will confuse participants as I have already seen and cost me a lot of money every month.I don’t know how responsive Typeform is in correcting issues like this. Are there any simple workarounds? Any suggestions. Thank you

Good evening Typeform,I want to stop an automatic subscription renewal. Now 107.69 euros have been automatically taken from my bank account. I did not agree to the extension of the subscription and I would kindly ask you to return my money to me, as well as to cancel this automatic withdrawal of money. Please, take into consideration my situation (nobody informed me about this process as well as nobody have asked about my confirmation). I wrote you an email as soon as I saw your email about invoice.With best regards,Kateryna Bartashovych 

Hi everyone,I’m currently working on integrating Typeform into our system and I’m facing a challenge with real-time data retrieval. As far as I understand, Typeform only sends webhook events when a form is fully submitted, and the API only provides access to completed responses. However, for our use case, we need to track user progress step by step and retrieve form data in real time as users move through the questions.Here are the specific issues we’re encountering:We can't capture partial responses before the final submission. The webhook fires only at the end of the form, not at each step. Even when embedding Typeform via an iframe, we can track step changes, but we don’t get field values—only form and question IDs. Field IDs are alphanumeric and dynamic, making it difficult to map them consistently to our database.Ideally, we’d like to receive user input progressively at each step to track drop-offs and improve our form experience. Is there any workaround, API feature, or best prac

I’m asking a multiple choice question about job preferences, with 10 options. For each option chosen by the participant, I’d like to follow-up with an open question. Since there is only a Go-to-question filter, it seems to be impossible to ask multiple follow-up questions based on the choices made. Am I right?  I’ve used other tools where it was possible to mark the follow-up question with a “show if” filter. Stating that the follow-up question is asked only if the item from the question before was chosen. Thank you for your help in advance, Bill

The settings for Questions, Design and Logic are not available when I try to design a form. Teh training video has these options. How do I get access to Questions, Design and Logic settings

What is the file size limit for automatic translations?

In my survey, I have set up a hidden field called 'surveyflag'. There is a multi choice in the survey. My question is: Can I set a value for each of the two options, such as Option A = 1, Option B = 2, and then pass the value to the hidden field when the survey is submitted?

Hello all!I was wondering if there is any way to make the keyboard of a mobile device pop-up automatically when selecting the dropdown in a typeform. It’s a bit unintuitive to click again on the top bar where it says type and people might end up just scrolling through the 100 options in the dropdown.Thanks!

Hi! I have a project where participants will engage with a simulation I’ve built on Typeform. However, I don’t want them to access the Typeform before a specific time during my conference.The challenge is that I need to share the QR code with them in advance because I’m using Microsoft Teams, which doesn’t allow sending images in breakout rooms.Is there a way to share the QR code beforehand while restricting access to the Typeform until I’m ready?

I'm planning to create a public quiz using Typeform's Business plan. Once it's live, will multiple users be able to take the quiz separately and at the same time?

hiwhen i clone a form the image that appears in workspace is the same, even if i change the theme of the form.therefore i have a lot of forms with same image in my workspace.are there a way to change the image associated to a form in workspace for easily identified forms?thanks 

Hi there, I’m trying to create a Survey Evaluation that requires the Advanced logic using the Branching and Calculations. At the end, I’d like the score variable to lead to a specific Ending, in which the Ending will have the users score and interpretation of the score.  For example, a score of 20 from our survey would lead to Ending A, which will tell the user what that score means.Is this possible? I see that it’s possible under simple logic, but I can’t figure out how to do it with Advanced logic function.ThanksCal

I run a mental health business providing online therapy and want to build a form using Typeform to collect lead information, schedule appointments, and authorize payments.Here’s how I envision the flow:Collect personal details from the lead. Allow them to pick a date and time for their appointment. Let them select a therapy package. Authorize their credit card for payment, so I can charge them once the appointment is confirmed.I see that Typeform integrates with Square. Can I use Square to authorize payments instead of charging immediately? Or is Stripe the only available option for payment processing? Also, are there any other payment gateways Typeform supports? Lastly, does Typeform have any policies restricting healthcare businesses from collecting payments?

Since 20 February 2025 all the background images from my surveys are not being displayed when I view any forms, all background images have disappeared when viewing the form

Hello everyone,I’m Dario Schiraldi, a data analyst originally from Italy, now living in Dubai. With a deep passion for turning complex data into actionable insights, I specialize in statistical analysis, data visualization, and machine learning. I am proficient in tools like Python, SQL, and Excel, and I enjoy working on projects that drive data-informed decisions. I’m excited to be part of this community to share ideas, learn from others, and continue growing in the field of data analysis.Looking forward to connecting with you all!Best,Dario Schiraldi

Hey Typeform Community. Hoping you have a solution to my problem. I’m a loooonnnnggggggg time Typeform user… years and years. So I’m extremely familiar with the UI and how it works. I’ve added 2 or 3 fields to a form, published it, but the new fields are not showing up on the embedded form on my site. I even deleted the first code snippet, and started over with a new embed… still nothing.  For the life of me I can’t figure it out. Anyone have an idea of what the issue could be?‘That which we don’t know will hurt us.’ - Jim Rohn Thank you in advance. Brian 

I’ve created a survey that scores the respondents based on their answers, using a custom variable and branching. While the info is being collected properly, I’d like to use the ending slide to show their aggregate score. How can I insert the variable total slide score to the end so it gives the respondent their score?

Hi, Is it possible to show a score in % to a participant of a quiz based on his good answers ?   

One way to make forms more interactive would be to have hidden date and time fields, which by default contain the current day and time. This way, it is not necessary to pass them as parameters in the URLAnd if we could have the day of the week (Monday, Tuesday, etc.) that would be better, because we could personalize the conversation:> Hi, Pedro, it's already Friday, what a great day> Welcome Luis, it's great to start the week by requesting a moving service> Hi Maria, although it's already late (it's 11 at night) we are going to complete your orderIt wouldn't increase the cost of storage in the database if they can be selected or deselected, and it would give a lot of play to the forms.Greetings……………………...Una manera de hacer más interactivos los formularios sería contar con campos ocultos de tipo fecha y hora, que por defecto contengan el día y hora actual. Así no es necesario pasarlos como parámetros en la URLY si se pudiera tener el día de la semana (lunes, martes, etc..) me

Is there a way to use the "Lead" event an event of our choosing instead of "Typeformsubmit" on the FB integration? We don’t want use TypeformSubmit as it shows up in the reports. Sometimes it’s confusing to clients

Hello! Yesterday I went into Typeform and saw that My Workspace is empty.  When I connect to my account, its seen like new. All the forms are gone, none of the forms that were created earlier are missing.How can this be restored? I'm writing here because the support chat doesn't load in any browser either. I really need your help. Please help me restore my forms.

I have set up a survey using Typeform and connected it to Google Mail via CONNECT. However, instead of receiving the survey responses, I only receive an email confirming whether the survey was completed or not.I would like to receive an email containing the actual responses submitted in the survey. Could you guide me on how to achieve this?Thank you for your support.

I have a long videoask (about 25 questions) that I am using for a screening job interview.I realize that longer videoasks will have some issues with retention (from start to finish).But the majority of the people that are filling out my videoask are somehow creating multiple new conversations.  So rather than one submission, I’m getting 3-5 in some/most cases. Here is what I am seeing:1  -  One my first steps is to ask for a file upload of their resume.  This nearly always comes as a separate entry.2  -  It appears that people are maybe leaving and then coming back and starting over from scratch.  Why would this be happening on such a consistent basis?  (I’ve checked and test the videoask and it seems to work flawlessly3  -  A separate issue, but I have a good percentage that say that they can’t get the video to work.  I get that there will be some technically challenged people, but it seems to be a fairly sizeable number.Has anyone else had this issue with longer videoasks and can hel