Typeform conversations

On my survey, if a client does not enter someone for one of their advisor fields, there should be an additional question that appears asking if we can connect them with one. How do I create the logic so that:If something is entered on page 3, then it displays page 4, omits page 5, and proceeds to page 6 if nothing is entered on page 3, then it displays page 5, and proceeds to page 6Thank you!

I’ve seen no less than a baker’s dozen with this same problem, but none of those solutions seem to work for me (or the solutions were handled outside of the community and never shared). It also seems as though Typeform needs to invest in some more robust development work so this doesn’t keep happening. I understand it’s usually our fault for some kind of individual website setting, but I’ve never had a problem with Gravity Forms or any other embedded forms on WordPress.So, as the title states, my embedded form doesn’t load on mobile. Desktop is fine.In the form settings, I currently have “Full screen on mobile” turned OFF.Page in question: https://lowgravitysolutions.com/contact

Hello,I am trying to map variables to my Make.com scenario, but there aren’t any instructions that I can find. I have attempted to input the variable’s name as the “key” value but it doesn’t return any results upon submission. The information records correctly in “responses”, so I know the variables are setup correctly. Any help would be appreciated. Thank you.  

Ok, so I have set up my second Stripe account, and Typeform automatically recognizes that account by my email. I’m skeptical - is that really all that it takes? That’s all that I can find in the Typeform instructions, but on the Stripe side it looks like there is a ton of coding that needs to happen to make the connection.I’m not terribly fluent in Stripe (our other account, for a different platform, was set up years ago), and it looks on that side like there are codes that need to be exchanged. For one, how would Typeform know from my email to send funds to the new account, vs. the old one (same email)? All of the instructions I can find in Tyepform only link to Stripe pages for that end of things, and the Stripe pages are indecipherable to me. Could someone confirm that there is more to it than just a) having a Stripe account, and b) entering that email into the Payment Question field? Even better, could someone offer tips on what needs to be done on the Stripe side?Note, I also can’

HiiI am struggling with a question: How can I bring contact details from an optin to a Typeform?Potential leads fill in on my website an optin with name and email. After that the lead comes on a thankyou page on my website where they can fill in the Typeform. In the Typeform are Hidden Fields. How to get the contactdetails in the hidden fields?(the contact details are also going to ActiveCampaign but there is no option that AC pushes them to Typeform)Any suggestions?Kind Regard, John 

Hi We have a Typeform that is integrated with ActiveCampaign using the native integration app on ActiveCampaign.  The problem is that some of the form submissions are not going through to ActiveCampaign, but some are going through fine.  I can’t see a way to troubleshoot this, so wondering if anyone can help? What are the common problems with this integration? Or is there a way to find what my problem is?  Many thanks! 

Is there a way to have the logo and group header show at the same time. As soon as I add a logo the group header goes away and my questions still don’t have numbers in front of them… it’s just “a” , “b” , “c”

When we create a survey via APi it is published without problems and we can see it in the URL. No questions until that moment. But when we add a question the publication is lost and we see the message "Sorry, you can't access this typeform until its creator says so ". What could be the reason? We do everything via API. Thanks.

Hi there, I have a form that uses Document Studio to do a mail merge and email a report of the survey responses. When it works, it’s fine. However, Document Studio seems a bit unreliable. Am wondering if anyone uses another piece of software to do the same kind of tasks which is reliable?

We have a form that captures name and email for the form submitter and then request other specific company data (website, location, etc). We want to capture this info but also allow them to resubmit another company if they’d like. We added logic to ask if they want to submit another company and bring them back to an earlier step but it keep the original info submitted. How can we capture this but then ask if they like to resubmit again??

See image below .I have a variable that is a number, same with another . Now i want to use the condition node say :  If variable 1 > variable 2 . But i notice it doesnt go that way so how do i get this resolved

In the mobile version the form does not open immediately, as it does in the desktop version. That is, in the mobile version a pre-form screen appears with a "COMENZAR" button. Should I disable something in the form settings or make any changes to the HTML code? Please help me change this. THANK YOU VERY MUCH. 

We send out an NPS survey using Typeform with User’s ID as a hidden field. I’d like to sync the responses to the Hubspot contact of respondents based on that ID, but I can’t get it to work at all, either as a hidden field or in the body of the survey. Is what I’m trying to do even possible?  

I have a video field in my form (multi-format) and I have been trying to download that video through API - most specifically, through Make.com But the file keeps being downloaded as a m3u8 file type Is there another way of downloading the video from this multi-format field? I’ve been jumping through hoops trying to get this file type converted through API

Hello,How can I get my bills ? TY

Hi Typeform Community,We at Springlearns, a professional training solutions provider, are looking to streamline how we collect feedback from participants in our training programs. We’re exploring ways to make the feedback process more engaging and to gather actionable insights using Typeform.Could you share best practices or tips for the following:Designing forms that encourage higher response rates from busy professionals. Leveraging conditional logic to tailor feedback questions based on the type of training participants attended. Integrating Typeform responses with tools like Google Sheets or our CRM to automate feedback analysis and reporting. Any creative ideas for making the feedback process feel more conversational and interactive.We’d love to hear about any templates, use cases, or integrations you’ve used successfully.Thank you in advance for your insights!Best regards,Springlearns Team

can someone help me build a typeform for a startup air conditioning company . I’m a fast learner. There’s just so much to learn. I need help and guidance getting through it. Plus I need ideas. And I need a form that works just for me. 

I’m experiencing an issue with my survey where calculation rules are not saving. I’ve set up a score-based quiz, where I need to assign point values to responses in order to calculate a total score. However, every time I try to add the calculation rule (using either the "Score" option or manually inputting a number), the rule doesn’t save.The “Jump to” rules seem to be working fine, but the calculation rules are consistently disappearing after I save and exit. I’ve tried:Clearing my browser cache and using an incognito window. Testing on different devices and browsers. Recreating the form with fewer questions to simplify the process.Despite these efforts, the rules I am putting in are not saving and thus the calculation functionality is not working.Can someone please help. Thanks

So boring when you have many forms to download, please make this quicker: potential solution described in video!  

I’m having an issue when trying to download image files uploaded respondents. When I go to download it tells me I have 100 responses to download, but then in the zip file there are only half, sometimes less than. Currently I have 2888 responses, all complete, all with jpgs uploaded, but the zip file only has 1174 jpsCan anyone tell me why the files available would not match what is exported?  

Hi,Is there a way to build 2FA into the form when a customer enters their email address? Ideally a code sent to their email address that they can then input into the form?If not, what is the best way to achieve verification of a customer?We would like to use this for returning customers without them having to repeat the whole form again.Many thanksGary

Bonjour,  je suis parvenue à connecter Notion et Typeform, le formulaire fonctionne.Toutefois, les données enregistrées par le formulaire ne se transmettent pas à ma base de données. Pourriez-vous m’indiquer comment procéder ? Cordialement. Amandine. -- Google Translation --  Hello,I managed to connect Notion and Typeform, the form works.However, the data recorded by the form is not transmitted to my database.Could you tell me how to proceed?Kind regards.Amandine.

My typeform plan got renewed and now my old share url is redirecting to the login page, even though i have renewed the plan. I had embedded this url in a website. how do i make it redirect to the same typeform without a website release ?

I’m serving up a question that offers a user 13 choices. Users can select any combination of the 13 choices. Most will choose only 2 or 3. The challenge I’m having is that after sending the user to a yes/no followup for each of their choices, the Typeform is sending them back to the start of the queue of followups. In other words, if a user selects choices 3 and 6 and 9, the Typeform is successfully sending them to the yes/no followup question for 3, 6, and 9, but then sending them to 1, 2, 4, 5, 7, 8, 10, 11, 12, and 13 before going to the end section. How do i prevent this?

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