Typeform conversations

For the new free plan, you get 10 responses per month with an unlimited number of surveys. Does this mean that only 10 people per month can answer one of our surveys under the free plan? It also says that responses won’t be lost, so...I am unclear. What is purpose of having unlimited surveys if only 10 people per month can answer them? Even for a free plan, that seems entirely not useful. What am I not understanding? Thank you!

After reviewing the forums, I’ve: made sure the form is published ensured question and fields and Airtable and Typeform is exactly the same used Multiple Choice in Typeform and multiple select in Airtable (i’ve also tried single select) checked there are no extra space or duplicate charactersbut am still getting the hmm...not a perfect match error message. Driving me insane, all the other fields have been able to sync properly.  

I have a pretty sizable survey (multiple hours of work to create) that I need to duplicate for “version B”. However, Typeform keeps bugging out with “oops, somethign went wrong”. The issue persists for weeks now and prevents a big part of our work. Any idea what could be causing it or what are the workarounds?  

Hi everyone,I’m having a very urgent problem with Typeform logic rules.I've created a Typeform to get my customer's order forms. The relevant three variables for my problem are: @link, @ment, @aaaWhen an order goes through, @link is replaced with a payment link that corresponds to the order amount. Then when the payment method is by card, @ment is replaced with "please click on the payment link to finish your transaction". When the payment method is by bank account, @link is replaced with our bank account number, and the @ment is replaced with "please transfer money to the account number". So far, so good.The problem occurs when I'm dealing with orders that exceed 6 people. An earlier question asks how many people the order is for, and if it is over 6, the user is prompted to enter the specific number in the "other: over 6" option. Because I haven't created payment links for orders with over 6 people, I want the final page of summary to say "$__ per person" and then send the exact amou

Is it possible to preview a form by filling it my self and get results, without affecting the remaining responses?I am new to Typeform, I test if it is possible to create the form I want, so I need a lot of tests to see if I get the right responses. I am not willing to pay, while I still test the Typeform.Thank you in advance.

Hi everyone, The published version of a survey I made is not the same as the one I worked on.All the corrections I made and I see on my admin survey do not appear on the public version. Some one has an idea on what’s going on ?many thanks

Hi all, the title says it. When watching website recordings, the section with the Typeform on my website shows “Hotjar is unable to capture embedded iframes”Any ideas what the issue is? Thanks 

If I link a video from YouTube to my Survay it is way brighter then on YouTube.What can I do to fix it?

I am trying to compare the big picture data between two years, but the data is deleted or removed after a year. How can I get access to the big picture data from a previous survey, so I can compare rates?

Hi, I recently upgraded to the $99 per month business plan, expecting to access manual question translation features. However, it appears that translation is only available through AI, and there's no option for manual translation. Is this correct? Also, requiring users to click a "translate" button seems unintuitive. Am I overlooking something, or is this the current setup? RegardsDarshan Hiranandani

Hi We would like to extract the test score results from Typeform and cross reference these with python code to then have new answers created on an external website.What is the best way to do this?So far we have the google sheets integration with the test results on and a Zapier integration, however we need a ‘base’ where the test results and code can be calculated together.Thanks in advance

I have found questions related to this here in the forum but the solution that is mentioned here https://help.typeform.com/hc/en-us/articles/360029260472-Set-up-notification-emails-based-on-answers doesn't help.  I want to send an email with the ENDING result of a typeform quizz:Simple quizz example:4 questions each with say 3 multiple choice options. Each has a score assigned. End result is one of 3 different endings 0-10= Ending A, 11-20=Ending B, 21-30= Ending C in zapier I want to send an email with the Ending (A, B or C)  however the fields in zapier that come from typeform only show the fields for each question, email and name which I have asked in the typeform I can’t use above solution as the trigger as it is not based on the answer but on the score of all answers (as per typeform logic) ie the ENDINGAny help is much appreciated - has anyone done this ? Many thankL 

Olá,Apenas as visualizações da minha pesquisa estão aparecendo.Os respondentes e respostas, não! O que pode estar acontecendo??-- Google Translation --  Hello,Only the views of my survey are showing up.The respondents and answers are not!What could be happening??

I have an Outcome Quiz to determine a person´s preferred style. It has 14 questions, each question with 8 options (a,b,c,d,e,f,g and h). At the end of outcome quiz, I would like to be able to identify if there is a tie on the number a times an option was selected and use 3 questions of the for to be the tie braker.  For example, a person could respond 4 times for option a, d and f. This will mean a tie for these 3 options chosen.  I would like to identify if there are 2 or 3 options on a tie for high score, and then use 1 to 3 questions from the same questionnaire to break the tie and define a single higher score o singe outcome. Your input and suggestions highly appreciated

I’m sharing my quiz-form link in Instagram DMs but even though I have a custom thumbnail and description for it in Typeform, when the message cmes through on Insta the thumbnail is blank and the description is just a standard Typeform one saying ‘Turn data collection into an experience with Typeform ...’ etc. How do I fix this so that my thumbnail and description show up? Any help greatly appreciated.

Hello everyone,We’re currently using a Typeform survey to gather Net Promoter Score (NPS) feedback from participants in our training program, which is conducted in groups.At the moment, we manually tag each response to indicate which group the participant belongs to. For instance, if a response was submitted yesterday, we know it came from Group B, and we add a corresponding tag.However, we’ve encountered a challenge: when we export the survey data to Excel via Typeform's integration, the tags aren’t included in the export. This makes it difficult to easily analyze NPS by group, as the group identifier is missing from the dataset.Has anyone faced a similar issue? What solutions or workarounds would you suggest to ensure the group tags are carried over in the export? We’d love to hear your thoughts and ideas on how to address this!Thank you!        

Hi,We are using type form, free plan, for now, as a survey form in order to get answers from companies and make choices once we get the number.But, it is loading so slowly… at each question (after 50 Q), the typing time is a nightmare, it is very slow and does not matter the browser or the computer.Typeform is a great tool, but I was wondering, if you would have any solution to solve this?Thanks in advance

Hello. I have a question.If I update my question or add a new question in a typform how I need to update the data in a google sheets. I need to integrata again the form or it is a possible to update? Thx

Hello community, I'm back with a question. Is there a way to link a PDF form with the answers filled in a Typeform? So, I need clients to fill out the Typeform, and their answers can be directly integrated into two different PDF templates to be sent to them.

I am trying to figure out how to only accept numerical answers in a response that are limited to 6 digits. In addition, if I have a database of valid numbers that I want to accept (reference numbers) and all other entries need to show an error code- how can I do this?

This is my first Typeform! I need to do a Typeform with ranking but, for each question, one of the propositions is “other” and I’d like people be able to write their idea. Is it possible?sorry for my English… and thank you for your answers!

I am writing to request a revision of the charges associated with Invoice # IN-2024-804489. Due to a change in our needs, we will no longer be requiring the subscription for the 2024-2025 period. Please review the invoice and issue a credit to the VISA account ending in 1223 at your earliest convenience. I would appreciate confirmation of the credit, and any further steps required to process this request.

Hi,I’m trying to create a full survey by copy pasting text into the “Import Questions” functionality. I’ve been able to automatically create all question types, statements, and the end screen. However, I’m unable to figure out how to do the following:Include answers from prior questions in a later question Add logic Use an existing theme Make a question required (or any additional toggles that would usually be on the left hand side like multiple selection) Add descriptionsIs it possible to do any of the above with the “Import Questions” functionality? If so, can you please let me know? If not, is it possible with the chatGPT plugin or some other way outside of manually changing it?Thanks,Han

I was wondering if anyone has any advice. I have created a form on this platform, One of the questions I have created it what is your ethnic origin there are 5 options, depending on what option they select there will be further questions (I have created this as a dropdown selection). I’m unable to have 5 different options in the logic. I am quite new to this platform. If anyone has any advice I would appreciate it :) Thank you in advance