Suggestions & feedback

I have been trying to make payment from India. I have activated the international payment mode in my card however the payment is still not going through. Can someone please help 

When I tried to sign in to my Google account, it says this:We could not find an account associated to this email.When I tried to restore my account using a diffrent Google account, all my typeforms has deleted.I suggest you restoring my account.email is thenewcaveman0325@gmail.com.

Please add this functionality. It’s so needed. Have your development team think about website development. On virtually any modern platform, SquareSpace for example, you are able to create a separate layout for mobile vs desktop, as image cropping and text ALWAYS need to be adapted and optimized on desktop and mobile independently to optimize the experience. Your platform is great for surveys and our company is moving to use it exclusively, but this basic functionality is an absolute MUST. Especially considering people that are strong designers and want to leverage imagery and layout to create really well-designed, custom survey experiences for their audience. It’s impossible to do this with a horizontal (desktop) layout that is exactly the same and inextricably linked to a narrow, vertical layout (mobile). Not being able to create separate layouts for mobile and desktop with the same survey strongly compromises the power of your platform as both experiences end up being much, much mor

I’ve been having trouble with my account, and I haven’t been able to find any way to contact support. I saw that if I upgraded to Business, it includes “Live Chat” support. So I upgraded to Business specifically for this feature…. and the “Live Chat” appears to be broken. Is there anyone at typeform that can contact me?

Hi Evrybody,I notice a very weird bug on one of my forms.The language in which the form is created is French.One of the people to whom the form is sent is Italian. By translating the form into Italian with "Google translate on Chrome" the form stops working. But as soon as the translator is deactivated and the form is completed in French, everything works.Has anyone ever had such a bug, and how to fix it?Thank you.Check the screenshot link below.Video Screenshot of the bug

I have tried to email you about this but haven’t got any answers.. I have had your typeform for a year now with no problem, all of a sudden half of my clients were unable to upload their images in the files.. I need to know if this was some bug that has been fixed or what because otherwise I don’t trust this again. This was a huge problem since I’m using it for “before and after” pictures for my clients.

When using a template, I added questions. They are not showing up in the Live Preview or in the link when published. Any help appreciated. Thanks

Hi, I need to do a one off survey which will generate up to 10,000 responses over a couple of months. That is is all I need. Any advice on the right plan for this outcome? 

Hey guys! Happy Monday :) I have been wondering if the team has ever thought about developing a VideoAsk certification? That way if you wanted to offer VideoAsk consultancy as a service, the customer would know you’re a trusted ‘expert / solution architect’.Would be great to hear your thoughts on this!CC: @Liz , @Grace 

When the final question is completed on my form, for some reason it is not forwarding respondents to the ending section. I've tried multiple ways to fix this, however got no luck. please help

Hello ! Typeform does not include phone prefix for French Guyana. Please, somebody could help me? Is it just forgotten or is there any other reason? Thank you!

I want to be able to copy individual questions or question groups (with logic) to other typeforms. I think the best way to do that is to create a question repository for often used questions, question groups (with logic) and/or complete typeform templates. An extra feature to be able to share those again between colleagues or friends.That way we can drag and drop to make custom typeforms quickly or combine the good stuff from different typeforms and also maintain uniformity in how questions are asked (and answered) which helps a great deal with integrations especially.

Deleted a typeform by mistake and now I have a typeform advert on my website where the form was embedded until my dev team come on line monday morning , what do I do?

Du bist Unternehmer/in. Wie beschreibst du dich als Personen selbst, welcher Personengruppe oder Bewegung fühlst Du dich zugehörig und womit identifizierst du dich?

Dear Community, I should be grateful if you could complete this first Trial about Irisé Paris : https://uabsrgd52c4.typeform.com/to/H6DzsWv6  

Hi,Just want to report a bug (or a design issue?). When users select one or more options, and then type something in  “Other” in a multiple selection question, and click Submit without pressing enter key or clicking on the tick button, what s/he just typed won‘t be recorded in their response. 

It would be cool if Loom was an option for video embed. 

Hey Typeform Community! We’re looking for awesome typeforms to spotlight for our Black Friday Roundup. If you’ve spotted any cool ones—or even want to share one of your own, please drop a link below 

I created a form in Thai language. Once published, let’s say 5% of users complained of experiencing strange questions. Upon inquiries, I found out that the whole form seems to be translated into Thai. Not just English to Thai but Thai to very strange Thai. It made no sense and caused disreputable!!  

Has anyone every used typeform to gather data for job board submissions? I am thinking about using Jotform, but I love how simple Typeform is for users to use.  What I am trying to achieve is to have employers post jobs to a job board that I am building with Webflow. Basically, they submissions coming in will be pushed to Airtable and then pushed to the Webflow CMS that will display the jobs listings submitted via the Typeform.  My only thing, is that when a employer wants to submit jobs after their initial one, they’ll have to fill out all of their company details again.  If anyone has collected job board submissions with Typeform, I’d love to hear how you went about it. 

I have been trying to embed a form to my website. When i copy the code into form does,nt appear . I can,t figure out what,s the main problem could u suggest me better option to embed it here,s the url.

Hello!I logged into typeform today and all of my workspace data is gone. I had been blocked out of my account somehow, so I reset my password. Then I logged in and everything was gone. Is there a way to recover my information? 

We are a small community club with little income and I created a small survey for future planning. Once completed I closed our type form account only to be charged £25 again. I closed our account a second time and ensured it was complete and I have just been hustled for a further £25 we can’t afford. I would contact Typeform direct, however, there is no account contact whatsoever! Any advice on how get out of this contract with the devil! Contact me. Stuart

“The adequacy decision on the EU-US Privacy Shield was adopted on 12 July 2016 and allowed the free transfer of data to companies certified in the US under the Privacy Shield. In its judgment of 16 July 2020 (Case C-311/18), the Court of Justice of the European Union invalidated the adequacy decision. The EU-US Privacy Shield is therefore no longer a valid mechanism to transfer personal data from the European Union to the United States.  “How has Typeform reacted to this decision as it is no longer under the “umbrella” of the Privacy Shield? The current information on privacy points to most data being stored in the US and creates a problem for businesses and organizations in EU. 

What would be the best way to build this feature?