Typeform conversations

Hi all,My client isn’t a big fan of the copy “type or select an option” copy on the drop down template. Is there anyway to manually change this?   Thank you! 

Hello -I’ve published my survey and sent it out globally but people receiving it in Europe (London, Dublin, France and Italy) are not able to complete it. It brings them to the attached page and asks them to create an account, once they do and are logged in and try to open the survey again it does the same thing. Any solutions? Need this resolved asap. What people in Europe are seeing upon clicking the link - they create an account and still can’t access 

My form collects user information. The welcome screen uses hidden fields to greet the user.I want to be able to start by checking if the name field has a value or not.If the field has a value, then start by greeting the user using the name and continue with the questionnaire.  If the name field is undefined, then ask for their name. Then continue with the questionnaire.I tried adding a logic jump to the hidden name field but for some reason it always goes to the Welcome type. Do I have to remove the Welcome?If so, what can I use as a welcome screens? I tried the using the statement type but that puts the logo of the company below the text. What is the best practice to accomplish this?Thanks for any help anyone is able to provide.

Hi,I created a Typeform for my client to add to her mobile app project and used a “dummy” gmail account. Now that I am handing over her project to her, I need to change the email that I created for her over to her business email. I tried to change it under her account settings but, I am not finding where to change it. Thank you for your help!

Hello, we use Typeform so people can register and request a training account. I was wondering if at the end of a successful registration in Typeform, could the form provide a unique “referral” code to the registered person? Then we could use this to track how many people thy send to complete the registration process. We are trying to drive greater engagement and thought maybe we could find a way to reward those registering for passing the word along.Thank you for your support figuring this out :D

I can't access my questionnaire results as it says I need to upgrade my account but my account is already upgraded 

I have set up the Freshdesk Integration however it is not sending data. I have tried all options still having an issues. can you please help?

Pessoal, preciso criar um usuário para a pessoa do time, como devo fazer? Google Translation:  Guys, I need to create a user for the person on the team, how should I do it?  

Wie kann ich die Autokorrektur ausstellen? --- translation by Google ---  How can I correct the AutoCorrect?

Hi, how do I map the file option from typeform to notion? Under mapping, Typeform does not recognize it as a question. I have mapped all other fields, but unable to map out the file option

Ive checked all the obvious issues that something has changed or broken but honestly nothing has but for 2 months (yes thats 2 months) there has not been one single completion of an otherwise quite popular asset. We have near 300 completions over time and average 25-30% completion rate.Traffic has dropped from some sources and my gut feel is that it must be something to do with that - most comes from Linkedin social promotion but we are still getting enough visits and enough people starting the process to be wondering why there are no completions.The only completions are me testing… 6 times now and it always works fine.Has anyone else found anything weird happening with their audiences (particularly Linkedin) or behaviour towards completing helpful diagnostics that might help me identify a specific issue we can fix?Thanks,Kath

 I pressed  "Unsubscribe from all Typeform respondent notifications" in Gmail.That’s my mistake so i want subscribe again to receive notification of respondents. Can i do this? 

Hi there. It would be great if short and long answer questions could go into a box rather than a line. It makes it very hard to see what has been written (maybe impossible at the moment?). Is there something I am missing or is there a way to address this? If I can’t resolve I’d likely have to make sure I direct participants to the desktop version. See attached picture to see what I mean. 

Hello, With my company's account, we have just taken out a "Basic" subscription. I have started to build a form on this account, but the construction dashboard is not the same as on my personal account in free version, and it is especially less complete for the "Logic" part. However, in the price explanation, it is not indicated that the "Logic" part is restricted with the "Basic" subscription.Could you please explain this?Translated with www.DeepL.com/Translator (free version)

I already connected and set up the integration with infusionsoft but upon checking on infusionsoft. the data entered in typeform is not feeding through infusionsoft?

Hi I am designing a survey to find out the training needs of multiple organisations.Each organisation has recently employed x new staff.  For each new staff member we want to determine their training needs.  I was considering using a dropdown to select number of new employees, then use logic to jump to questions that ask about what training each indivdual requires.  Is there a way I can set up typeform to repeat the same questions based on how many staff the user enters?For example if they enter 2 new staff I can get answers for new employee#1 and new employee#2, if they answer 5, the form automatically repeats the questions 5 times. Is this even possible? Or is there a less complicated method? Thanks!

Is there a way to refund a payment I accepted for a canceled order?

I am trying to upgrade my plan so I can publish my form.. but, when I try to upgrade it just says my upgrade will go live in september… I need it live now so I can publish. What am I doing wrong?   

How can I make a form with Typeform where the user can make an appointment? Like I can with JotForms: https://form.jotform.com/patrick.mast/hdyy22 Thank you! Patrick

On embedded Typeform integration: Indicate whether a cookie is intended to be set in a cross-site context by specifying its SameSite attribute 9 cookies Name Domain & Path _gcl_au .typeform.com/ _gcl_au .form.typeform.com/ _gcl_au form.typeform.com/ _ga .typeform.com/ _ga .form.typeform.com/ _gid .form.typeform.com/ _gat_UA-OURGACODE-1 .form.typeform.com/ __tld__ .typeform.com/to __tld__ .form.typeform.com/to Specify SameSite=None and Secure if the cookie should be sent in cross-site requests. This enables third-party use. 5 requests   t2XXXii?typeform-medium=embed-snippet t2XXXii?typeform-medium=embed-snippet&typeform-embed=embed-fullpage Name Domain & Path first_interaction .typeform.com/ tf_hc_articles .typeform.com/ account_ids .typeform.com I have my GTM container setting cookies at SameSite none / secure. Any assistance would be appreciated.

I’ve integrated the TypeForm into Google Sheets and while trying to edit the data, every few minutes I get a pop-up saying “Heads Up! You’re trying to edit part of this sheet that shouldn’t be changed accidentally. Edit anyway?” And I must close the pop-up to continue working. I am the owner of the Sheet and the other Editors are not receiving this message.Does anyone know how I can make this go away? Thank you for your help!

What is the easiest way to connect to different Google Sheets based on the answer to a question? I already know how to connect to a single sheet. But if the answer to a question is A, I want to connect the results to Sheet A, B to B, etc. 

Hi there , I’ve been working on my forms its more like a consultation . A couple of questions are a pictures multiple-choice , however , when a client choose a picture it doesn't show in the result as big as we could know what picture are they choosing . I tried to figure out a way to get the result image bigger but unfortunately the response result comes as an icon . 

Hi, Is there a way to track how many users started the Form, but did not answer any question? Basically, track “Page Views” in the form after the form started using GA. I know there are Page Views available in GA , but since a page view is triggered even with embedded Forms, this information is not really valuable. Thanks in advance,Marcio

Can someone please please help me cancel my subscription? I’ve just spend the last 15 minutes clicking on links that take my nowhere. This should be really easy!