Typeform conversations

I have a question that is pulling in ticket price variables based on answers from ~4 different questions. I’m not seeing a way to move the rules around so that multiple ticket price variables aren’t being added to the final price. Any experience with the best way to set up a complex logic question so that you’re not adding extra variables?

I’ve set up an integration with Excel online to export my quiz result data into a spreadsheet. However, the names and emails are not being exported along with the rest of hte data. Why would this be happening? It makes the integration basically meaningless. This is extremely frustrating.

Hi. I would like to prevent users from scrolling past the payment page if they haven’t made a payment.I have used logic branches in other parts of the form to prevent users from scrolling past required questions that are multiple choice. How can I prevent users from scrolling down past the payment page if they haven’t paid.

I desperately need to get in touch with an agent; I used the platform to collate information on a high profile event my company is hosting, but completely missed the ‘max 10 responses per month’ caveat. I’m now approaching my limit, and still awaiting responses from circa 15 people. I’m not in a position to buy a subscription right now; but will be once I've proven the efficacy of the platform to my manager. Is there a way I could possible just pay for one month? Or get a FOC extension just for this survey? Its really got me in a bit of a bind 😥

How to receive calculated score per each answer inside the webhook payload?

This is what my Typeform has looked like for the last few days. Anyone else having this issue or have a solution? Thanks 

Hi,I’m trying to create a webhook for a form by API call but i ended with this 401 response.{    "code": "unauthorized",    "description": "failed to verify authentication or no authorization to access requested resource"}Problem is scopes seems to be ok for me  :  This token works well if i try to get the list of webhooks for a specific form. Am i missing something ?   

I am creating a type form to get an average score per variable.So I created 3 variables with 10 questions each and the possibility to answer with an opinion scale from 1-10. At the end I want to show the average score per variable. How to do this?So the user can see when they are experience negative stress or not per topic.

Hi there. What If a user unsubscribes from receiving respondent email notification - and wants to get back into the loop? Can i as admin of the typeform do it, does it have to be adressed in the TF backend, or is the user blocked from receiving TF mails forever? And ever? Thanks, have Your Great Day,Pete

I buid a trypeform contact form, but I don’t receive any menssages from it.I like to know if there is a way to set the email destination in TypeForm free plan.

Hello, I need support with one topic. I am creating a Zap to 'Add email to Typeform logic':  I have already defined the code to add the info of a New Event in Google Calendar in the JSON of the Typeform form: await fetch("https://api.typeform.com/forms/---------")    .then((response) => response.json())    .then((data) => {        const newCondition = {            "op": "equal",            "vars": [{                    "type": "field",                    "value": "18495f53-a5f0-4cf1-b8ab-097cfb608e99"                },                {                    "type": "constant",                    "value": newEmail                }            ]        };        // Add the new condition to the existing condition as a new "vars" object        data.logic.forEach(logic => {            if (logic.type === "field" && logic.ref === "18495f53-a5f0-4cf1-b8ab-097cfb608e99") {                logic.actions[0].condition.vars.push(newCondition);            }        });        const logic

Hi. I want to know if it’s possible to add notes on the responses table page for a better control of the forms? Thanks and greetings.

Hi.I bought the paid plan and the next day I canceled the plan because I knew, I would not use it. But I didn´t finish the process and didn´t choose the free plan.Right now I can't choose anything, everything is gray.Can you help me, please?

Is it somehow possible to create in Typeform a questionnaire with a survey, which will be sent to respondents automatically X days after they fill in their email in the form? Thank you for your ideas. Martin 

Hi,I searched in my form settings but could not find how to customize these: Continue Button Year/month/day labels displayed above dates Hit Enter even if you have no answer (message) Reload Button Numbers only please… (message)Can you help me ?Thanks a lot in advanceDominique 

When I tested a quiz I did not receive an email with my score.

Hi TF community, I am trying to understand how I can pull data from a Wix based landing page into the contact section on a  Typeform Survey.  Basically we use Facebook to drive traffic to our wix site. Let’s say 100 visitors fill out an opt in giving us their name, email and phone number. We find that about 30 of these visitors will complete the full Typeform. However they currently have to fill out their contact details (name, email and phone number) twice. Once in the Wix opt in form (Lightbox) and then at the end of the Typeform survey. I have limited coding ability but can do light stuff. Just wondering the best way of copying this info from the Wix opt in form (Lightbox) straight into the Typeform contact details page. It’s important because we then automatically integrate Typeform into out Pipedrive CRM for calling leads.Thanks so much for reading my question.   

Hi, I am creating a typeform in which I ask all kind of questions, and in teh presentation of the result I want to give a judgement about (individual) answers. For example ‘Good’ or ‘Not so good'. Of course I can set the logic, but I can't manage to use ‘my’ tekst (good / not so good) in the result. I can make a logic with branching and calculations, but then I can only give a number, or feed back the original answer of the respondent. Does anyone have an idea? Thanks! 

Hi, I’m trying to set up a Follow-up to all the existing respondents of my already closed Typeform. I wanted to send out emails of their response summary. The trigger seems to only work for new responses, is there a way to do this or what would be the right trigger to use? 

Hi! :)What is the point of using the “Question Group” feature instead of displaying each sub-question as a standalone question? I am not sure about what’s the point of using the “Question Group” feature. Thanks!! :)

We have a series of similar questions that we’re trying to build into a single page, rather than over 6-7 pages. See below. Of course the multiple selection option means that every single box can be ticked, which defeats the purpose, and will skew results. Any suggestions? 

I would like to create a quiz and in the quiz I would like to ask the audience what they need help with?  There will be a selection of different icons for them to choice from, but I would when you hoover over the images I would like text to appear to give the customer example of that task. Is that possible in Typeform? At the moment i can only see the option to add text underneath the icons.

Hi there,I’m running into an issue where text that is in the logic jump isn’t validating in the actual form. The logic jump is created in Zapier, so I imagine something is going on where Typeform isn’t able to match the two together because of the source.Overview of the issue: A solution would be much appreciated. I need the Zap for the form to be valuable to my business. It’s also taken a lot of time to figure out how to build the Zap that it scales, so I’m not open to moving to a different integration solution like Make any time soon. Thanks in advance

Hi friends! I have created an Outcome Quiz in TF and have successfully connected my required email address responses to Klaviyo via Zapier (according to Zapier tests), but I am unable toget new email addresses to show up in Klaviyo (outside of the Zap test email) and set up the proper Action-Filter in Zapier to assign each email address to the proper list.Regarding #2, the Filter Data is to complex for me to understand what data connects to the corresponding Outcome, i.e. in order to filter the email address to the proper list. Therre is no transparrency on the TF side (that I’m aware of?) to help me identify this…. I’ve worked on this for hours at this point and feel that I’m very close to getting it to work… I hope I don’t have to eff with webhooks?  PLEASE ADVISE 🙏  

Respondents keep getting this error on the last question “Sorry, something’s wrong. Refresh the page and try again. We’ll save any info you’ve already entered”People are able to respond without any errors - but a few are reporting the error above no matter how many times they refresh the page.How does one troubleshoot an unknown error??