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We know it might be tricky to get to know all the possibilities you have when creating your Typeform account. You may need more clarification on how our plans work, the pricing details and some other information related to your account. That’s why we’re here! 😁To get started, here are some common questions related to this topic: I need a higher plan. Will the system recognize what I have already paid? We totally understand you have concerns about the payments. But be assured our payment system will recognize that you have already upgraded recently. It will take this into consideration and charge only the difference between the two plans. So, the main thing is that you won't be overcharged! Yay! How does the Premium plan work?Are you willing to have team members collaborating in your Typeform account? Then you'll need the Premium plan! 😊 We offer different versions of the Premium plan: Premium (only the account holder), Premium +3 (account holder +2 team members), Premium +5 and so
Hello! I integrated Activecampaign and Typeform. After filling out the form, the contact enters the system AC, but the form on the side of Aktivcampaign does not record it. The fields are mapped correctly, there are no errors. How to fix it? Thanks.
Hi!We would love to track the source from where users land on our website and fill out the typeform. But unfortunately its not working and in the “utm_source” column it just says “-”. I put in this code into our WIX-Website:<div data-tf-widget="l5Hr7uaW" data-tf-transitive-search-params="utm_source" data-tf-opacity="100" data-tf-iframe-props="title=Eventanfrage TERZ" data-tf-medium="snippet" data-tf-hidden="source=,utm_source=" style="width:100%;height:100%;"></div><script src="//embed.typeform.com/next/embed.js"></script>Our Website is not yet connected to GoogleAnalytics so we would like to add the parameter manually to our links first. This shouldn't be a problem right?Thank you so much for your help! Cheers!
Does anyone have a solution for the following: Guest scans a qr code to see the survey built within Typeform. Upon completion of the survey, based on the POINT VALUE from the multiple choice answers, a specific qr code will be generated. This qr code will activate the photo booth activation. Is this possible?For instance:10 to 20 points = qr code A21 to 30 points = qr code Betc.
I want to show the wrong answers at the end of the typeform quiz. Not after the question and also still inside the typeform not using any outside apps. I am currently using the scoring based one for the score since it’s a type of quiz that requires 75% passing score. I saw the old responses from your assistance and it’s a bit complicated. Is there any updated feature that’s easier to do or easier to understand? Thanks.
Please HELPWe run an awards & recognition platform and we want ensure we stop getting same nominee submitted multiple times, once a person is nominated once [unique identifier is nominee’s email] Nominator gets a prompt their nominees is already in the system. Options - nominate someone new or form ends.
Hey there! I have my Typeform embedded into a Wix site, and Wix is not passing along the UTM parameters to the form. I’ve got everything enabled on both sides- is there a workaround for this?
Hi, I’m thinking of moving from surveymonkey. One of the reasons is that to login from different devices you have to sign out of an old device and into a new one, sending a security code etc each time. On Typeform do you have the same or can you move fluidly between devices using your seat’s login? Secondly, can the Owner see the content generated in each seat’s account, or does it remain private to each user? As we host different community groups we would want to ensure data security between each seat but allow for sharing of blank survey templates where appropriate. Thank you!
Hi, I know that a lot of services provide discounts for people from Ukraine. If typeform provided too, let me know
I want the user to rank the order of their top 3 choices out of a selection of 6. Currently, the ‘ranking’ option includes all 6. Is there a way to either:Indicate that only the top 3 will be considered (for example, by greying out the remaining options) To transfer information from a multiple selection question (select up to 3) that could then be transferred into a subsequent ranking question?
I created an eight question leadership assessment in Typeform that I want to include in my blog I'll be sending out to you and about 700 other people next week. People can take the assessment which will be embedded in my website. The free version of Typeform only allows 10 responses. and the next version up in $60 a month which allows 1000 responses. Here are my questions:First, since the assessment will be embedded, and the fact that I don't care about the responses (I am really only using it for participant learning) if I chose the free version will the 11th response not be able to access the assessment? Second, since it will be embedded in my website, let's say someone wants to access the assessment in six months, will I need to have an active account for them to take it? Thanks for the help...
I am new to Typeform. I want to create an assessment for people to take on themselves and send as part of a blog. I don't care about their results, but am using it as a tool for their own knowledge. Can this be done for free?
Hello, I wish to ask three questions and then give an answer ($fees). Currently I am using 3 questions in a row and then using conditional branching to go to a Statement, this seems to work OK, but there are about 15 statements that all need logic. Is there a better way to do this, for example using Endings? I don’t want any Submit button after the statement as there is no page to go to, they have their answer.Thanks in Advance
HelloI have a typeform with 50+ questions. When I am mapping it to AirTable, I am required to map it field by field - which requires me to go into AirTable and create a header for each individual question. This seems quite cumbersome, is there a faster method that I am not figuring out? Secondly, what happens in the future if an additional question was added to typeform - I assume without it being mapped, there would be data loss. I am doing this for a client and need to ensure best practices. Thanks in advance.
Hi, I am new, I just integrated Stripe payment. When I get my payments report from Stripe, my typeform description comes across as a LONG code rather than a product name. Is there a way I can create my own description? I was able to do that with Formsite but it’s not very user friendly here. Any help would be greatly appreciated
I’ve made some changes to my typeform (color and shape of the answer buttons) and clicked the publish button. But when I check the live form after publishing there are no any chenges in the buttons.
Hello everybody, Our progressbar skippes forwards und backwards. really annoying. can anybody help?
The free version should be called a trial because you can’t do much w/ it ill checking out jotform ba bye
Hello, I'd like to create a form with two questions. The first question can have multiple user inputs, as many as desired by the user. It's similar to multiple-choice answers without predefined choices.The second question can also have multiple user inputs. However, within this question, there need to be two fields: first, where the user writes the question, and second, where they provide the answer. This can be repeated as many times as the user decides. It's reminiscent of a conversation, where the user states a question and then provides the corresponding answer.
I have a question that is pulling in ticket price variables based on answers from ~4 different questions. I’m not seeing a way to move the rules around so that multiple ticket price variables aren’t being added to the final price. Any experience with the best way to set up a complex logic question so that you’re not adding extra variables?
I’ve set up an integration with Excel online to export my quiz result data into a spreadsheet. However, the names and emails are not being exported along with the rest of hte data. Why would this be happening? It makes the integration basically meaningless. This is extremely frustrating.
Hi. I would like to prevent users from scrolling past the payment page if they haven’t made a payment.I have used logic branches in other parts of the form to prevent users from scrolling past required questions that are multiple choice. How can I prevent users from scrolling down past the payment page if they haven’t paid.
I desperately need to get in touch with an agent; I used the platform to collate information on a high profile event my company is hosting, but completely missed the ‘max 10 responses per month’ caveat. I’m now approaching my limit, and still awaiting responses from circa 15 people. I’m not in a position to buy a subscription right now; but will be once I've proven the efficacy of the platform to my manager. Is there a way I could possible just pay for one month? Or get a FOC extension just for this survey? Its really got me in a bit of a bind 😥
How to receive calculated score per each answer inside the webhook payload?
This is what my Typeform has looked like for the last few days. Anyone else having this issue or have a solution? Thanks
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